Isabella Rosas
Norwich
Summary
Newly certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Previous work experience trained in entering and collecting patient data following guideline, friendly and professional attitude, and working well with others.
Overview
7
7
years of professional experience
Work History
Server
Bella Fiore Restaurant
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Jack's Brick Oven Pizza
04.2021 - 03.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
COVID-19 Tester
CHC COVID-19 Division
10.2020 - 07.2021
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Interpreted and processed on-site-only test data according to RMI documentation requirements.
- Assessed vitals while adhering to PPE requirements and other restrictions.
Hostess
Modesto’s Restaurant
03.2019 - 09.2019
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations, answered customer questions and informed of accurate wait times.
Barista
The Bakers Dozen
05.2017 - 04.2019
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Phlebotomist -
American Professional Educational Services
Norwich, CT01.2024
Bachelor of Science - Nursing
Three Rivers Community College
Norwich, CT05.2024
High School Diploma -
Norwich Free Academy
Norwich, CT06.2019
Skills
- Medical Testing
- Specimen Preparation
- Infection Control
- Data Entry
- Patient Confidentiality
- Venipuncture Expertise
- Quality Control
Languages
Spanish
English
Timeline
Server
Bella Fiore Restaurant
03.2023 - Current
Server
Jack's Brick Oven Pizza
04.2021 - 03.2023
COVID-19 Tester
CHC COVID-19 Division
10.2020 - 07.2021
Hostess
Modesto’s Restaurant
03.2019 - 09.2019
Barista
The Bakers Dozen
05.2017 - 04.2019
Phlebotomist -
American Professional Educational Services
Bachelor of Science - Nursing
Three Rivers Community College
High School Diploma -
Norwich Free Academy
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