Isabella Ruz
Orlando,FL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Seasonal Retail Sales Associate
Hobby Lobby
11.2023 - 12.2024
- Maintained knowledge of store policies and procedures regarding returns and exchanges
- Handled cash transactions accurately, including processing refunds for returned items
- Organized merchandise on the sales floor to create an appealing shopping environment
- Assisted in inventory management by conducting regular stock checks and restocking shelves as needed
- Maintained cleanliness of work area, including cash register stations, bathrooms, and sales floor
Server/Cashier and Expo
Golden Marquess at Baoshi
12.2023 - 07.2024
- Efficiently coordinated food orders between the kitchen and serving staff, ensuring timely delivery to customers
- Assisted in the preparation of garnishes, sauces, and other food items as needed
- Communicated effectively with kitchen staff regarding special requests or dietary restrictions for guests' orders
- Provided exceptional customer service by promptly addressing any concerns or issues raised by guests
- Worked closely with the front-of-house team to maintain a smooth flow of service throughout each shift
Babysitter
N/A- Family
09.2022 - 11.2022
- Maintained open communication with parents, providing regular updates on their child's well-being and daily activities
- Engaged children in educational playtime activities, promoting cognitive development and creativity
- Built strong relationships with families through trustworthiness, reliability, and professionalism
Education
AS in Business -
University of Central Florida
10.2024
Skills
- Retail Sales
- Restaurant Experience
- Cash Handling
- Food Runner Expo
- Babysitting
- Cashiering
- Customer Service
- Problem-Solving
Languages
Spanish
Limited Working
Timeline
Server/Cashier and Expo
Golden Marquess at Baoshi
12.2023 - 07.2024
Seasonal Retail Sales Associate
Hobby Lobby
11.2023 - 12.2024
Babysitter
N/A- Family
09.2022 - 11.2022
AS in Business -
University of Central Florida
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