Isabella Salazar
Danbury,CT
Summary
Dedicated Project Manager with 2 years of experience, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in staff training and development, customer service and process improvements.
Overview
5
5
years of professional experience
Work History
Project Manager
Advantage Services Group
Danbury, CT
02.2022 - Current
- Plan and coordinate the installations of newly/used ATMs and US lottery systems across 11 different states ensuring on-time delivery and within budget.
- Plan routes, create spreadsheets and manage schedules for 20+ technicians across various projects ensuring smooth timelines and customer satisfaction.
- Oversee all project expenses from start to finish and handled reimbursements for technicians ensuring strict adherence to budgetary constraints.
- Handle and dispatch service calls, resolved issues promptly and prioritize the customer, to guarantee successful project outcomes.
- Manage team and ensured everyone is on track with project goals as well as project logistics for successful project outcomes.
Restaurant Manager
La Hacienda Don Manuel Restaurant
Brookfield, CT
09.2018 - 05.2022
- Maintained a fast-paced environment by demonstrating accountability, problem-solving skills and learned from diverse cultures.
- Coordinated small-scale events for up to 60 guests resulting in increased customer satisfaction and repeated business.
- Managed over 100+ daily transactions and ensured staff received their gratuity of the day.
- Built and nurtured effective employee teams through hiring, training, coaching and performance reviews.
Insurance Customer Representative
A-Fast Tax Insurance
Central Falls, RI
12.2020 - 08.2021
- Enrolled 200+ customers in new home and car insurance plans resulting in a 20% increase in sales.
- Processed customer claim submissions and brought claims to resolutions.
- Managed over $8,000 in daily cash, performed all necessary daily financial reports and ensured register closure.
Education
Bachelor’s - Business Administration
Johnson & Wales University
05.2021
Skills
- Microsoft Excel
- Detail Oriented
- Organizational Skills
- Productivity Improvement
- Inventory Control
- Client Relations
- Budget Administration
Languages
- Fluent: English and Spanish
- Proficient: Portuguese
Timeline
Project Manager
Advantage Services Group
02.2022 - Current
Insurance Customer Representative
A-Fast Tax Insurance
12.2020 - 08.2021
Restaurant Manager
La Hacienda Don Manuel Restaurant
09.2018 - 05.2022
Bachelor’s - Business Administration
Johnson & Wales University