Isabella Saleh
Jacksonville,FL
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Tijuana Flats. Proven ability to engage guests and prioritize service, ensuring satisfaction and loyalty. Strong cash handling expertise complemented by a solid work ethic and adherence to cleanliness standards. Recognized for effectively collaborating with team members to enhance overall guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/ Cashier
Tijuana Flats
10.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lifeguard
Adventure Landing Water Park
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Barista
Dunkin' Donuts
01.2022 - 10.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Atlantic Coast Highschool
Jacksonville, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Professional appearance
- Service prioritization
- Supply restocking
Certification
Certified under the Red Cross
Timeline
Lifeguard
Adventure Landing Water Park
05.2024 - 09.2024
Server/ Cashier
Tijuana Flats
10.2023 - 11.2024
Barista
Dunkin' Donuts
01.2022 - 10.2023
Atlantic Coast Highschool
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