Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Sammut

New York,NY

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at The UPS Store. Proven ability to enhance customer satisfaction through effective communication and empathy, resulting in increased loyalty. Proficient in data entry and Excel, adept at collaborating in team settings to achieve business goals.


Overview

2
2
years of professional experience

Work History

The UPS STORE

Ups Store
08.2024 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed pivot tables and custom reports in Excel.

CHRIST THE KING DAY CARE

DAY CARE
06.2023 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Played games, worked on puzzles, and read books to young children.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Improved children''s social skills through engaging group activities and outings.
  • Taught children to organize toys, wash hands, and share by leading by example.

Education

Some College (No Degree) - Pre-Heath

LaGuardia Community College
31-10 Thomson Ave, Long Island City, NY 11101

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Data entry
  • Critical thinking
  • Customer service
  • Payment processing
  • Client relations
  • Customer satisfaction measurement
  • Microsoft outlook

Timeline

The UPS STORE

Ups Store
08.2024 - Current

CHRIST THE KING DAY CARE

DAY CARE
06.2023 - 05.2024

Some College (No Degree) - Pre-Heath

LaGuardia Community College

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Isabella Sammut