Hands-on leader with superior knowledge of organization and employee training functions. Commitment to proper implementation of policies, procedures, and regulations. Quality-driven and trustworthy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Opening Shift Manager
McDonald's Restaurant
Wyomissing, PA
08.2024 - Current
Assigned tasks to staff members according to their skills and abilities.
Ensured compliance with store policies and procedures.
Utilized strong leadership skills to motivate team members towards achieving daily objectives.
Maintained a safe work environment by monitoring employee performance and implementing safety protocols.
Analyzed, monitored, and maintained inventory.
Outbound Problem Solve Ambassador
Amazon
Las Vegas, NV
07.2022 - 01.2024
Maintained professionalism and efficiency while working closely with leadership.
Controlled all outbound docks and outgoing products, and resolved the problems of the products.
Trained all new-coming employees on basic problem-solving and outbound problem-solving.
Driver
Uber and Doordash
Reading, PA
01.2019 - Current
Delivered packages to customers in a timely and efficient manner.
Adhered to company policies and procedures related to safety and security standards.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Documented daily mileage, gas, and other data.
Personal Care Assistant
Country Meadows Retirement Communities
Wyomissing, PA
01.2018 - 12.2019
Assisted clients with activities of daily living, such as bathing, dressing, grooming, and toileting.
Performed housekeeping duties, including laundry, vacuuming, dusting, mopping floors, and changing bed linens.
Monitored vital signs, such as blood pressure, pulse rate, and respiration rate, for the patient's health status.
Maintained accurate records of client care activities on computerized systems for charting purposes.
Provided ongoing compassionate patient care for each client.
Associate Trainer
Panera Bread
Reading, PA
03.2016 - 12.2017
Developed and implemented training materials, including instructor guides, participant manuals, job aids, PowerPoint slides, assessments, and evaluations.
Facilitated order processing and cashiering
Conducted onboarding sessions for new hires at Panera Bread
Provided excellent customer assistance
Prepared meals and batch cooked.
Education
Associate of Applied Science - Business
DeVry University
Lisle, IL
08-2024
High School Diploma -
Exeter Twp Senior High School
Reading, PA
06-2018
BBA - Business Administration And Management
DeVry University
Lisle, IL
Skills
Task Delegation
Employee Supervision
Facility opening
Payment Processing
Budgeting and financial management
Performance Evaluation
Customer Service
Reliability
Certification
Food Handler's (ServSafe)
References
References available upon request.
Timeline
Opening Shift Manager
McDonald's Restaurant
08.2024 - Current
Outbound Problem Solve Ambassador
Amazon
07.2022 - 01.2024
Driver
Uber and Doordash
01.2019 - Current
Personal Care Assistant
Country Meadows Retirement Communities
01.2018 - 12.2019
Associate Trainer
Panera Bread
03.2016 - 12.2017
Food Handler's (ServSafe)
Associate of Applied Science - Business
DeVry University
High School Diploma -
Exeter Twp Senior High School
BBA - Business Administration And Management
DeVry University
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