Isabella Sandoval
Sacramento,CA
Summary
Dedicated Assistant Manager with proven expertise in training new employees and resolving customer inquiries. Strong focus on operational efficiency and quality control to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Crumbl
Elk Grove, California
09.2021 - Current
- Trained new employees on company policies, procedures, and product knowledge effectively.
- Monitored inventory levels and placed orders to ensure stock availability for peak times.
- Implemented quality control measures to maintain product consistency and customer satisfaction.
- Resolved customer inquiries and complaints promptly to enhance the customer experience.
- Collaborated with management to streamline operational processes and improve efficiency across teams.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
Luther Burbank High School
Sacramento, CA06-2021
Bachelor of Science - Health Science
California State University, Sacramento
Sacramento, CASkills
- Training and development
- Inventory management
- Quality control
- Customer resolution
- Operational efficiency
- Customer relationship management
- Employee recruitment
- Problem solving
- Effective communication
- Customer service
Timeline
Assistant Manager
Crumbl
09.2021 - Current
High School Diploma -
Luther Burbank High School
Bachelor of Science - Health Science
California State University, Sacramento