Isabella Santoro
Tampa,FL
Summary
Enthusiastic with a strong passion for working with other people and building relationships. Skilled in knowing a customer's needs and providing insight as well as an enjoyable experience. Great communication skills and a positive attitude when contributing to work and a team.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Hostess
Epic Chophouse
09.2021 - 05.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout their dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Homegoods
08.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked on cash register to provide smooth transactions for customers
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Allied Health
The University of Tampa
Tampa, FL 08.2022 - 05.2026
Timeline
Allied Health
The University of Tampa
08.2022 - 05.2026
Hostess
Epic Chophouse
09.2021 - 05.2024
Sales Associate
Homegoods
08.2020 - 07.2021
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