Presley Grisaffe
Kingwood,TX
Summary
Hospitality professional with strong background in guest services. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Hostess
The Toasted Yolk Cafe
01.2025 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Babysitter
Friends and Family Members
01.2022 - Current
- Maintained a clean, organized, and safe environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated positively with children and guardians.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
No Degree - N/A
Kingwood High School
Kingwood, TX05-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Hospitality service expertise
- Clear and effective communications
- Customer-oriented
Timeline
Hostess
The Toasted Yolk Cafe
01.2025 - Current
Babysitter
Friends and Family Members
01.2022 - Current
No Degree - N/A
Kingwood High School
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