Isabella Schank
North Branch
Summary
Dynamic and dedicated professional with extensive experience in customer service at North Branch Bar and Grill. Proven ability to multitask and collaborate effectively, enhancing guest experiences through exceptional communication and problem-solving skills. Committed to maintaining cleanliness and efficiency in fast-paced environments, ensuring satisfaction and loyalty among guests and clients.
Overview
3
3
years of professional experience
Work History
Waitress
North Branch Bar and Grill
North Branch
04.2025 - 08.2025
- Delivered exceptional service to guests in a fast-paced dining environment.
- Managed multiple tables efficiently during peak hours of operation.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Developed positive relationships with regular customers through friendly conversation.
Housekeeping Cleaner
The Cleaning Authority
Oxford
04.2025 - 08.2025
- Maintained high standards of cleanliness and sanitation in all areas.
- Communicated with clients to understand specific cleaning preferences.
- Collaborated with team members to complete larger cleaning projects.
Restaurant Hostess
North Branch Bar & Grill
08.2022 - 08.2024
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously, while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided excellent customer service to enhance dining experience.
Education
No Degree - Law, Journalism, Political Science
Wayne State University
Detroit, MI04-2028
Skills
- Customer service
- Multitasking
- Active learning
- Team collaboration
- Communication skills
- Problem solving
- Decision making
- Time management
- Public speaking
- Cleanliness
Accomplishments
Receiver of Law Scholarship from High School
Maintained a 3.9 GPA through college
Accomplishments
Wayne State University Honors College Student
References
References available upon request.
Timeline
Waitress
North Branch Bar and Grill
04.2025 - 08.2025
Housekeeping Cleaner
The Cleaning Authority
04.2025 - 08.2025
Restaurant Hostess
North Branch Bar & Grill
08.2022 - 08.2024
No Degree - Law, Journalism, Political Science
Wayne State University