Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Isabella Schoening

Boyden,IA

Summary

Dynamic professional with a proven track record at Ulta Beauty, enhancing client relationships and streamlining operations to boost productivity. Expert in business analysis and client engagement, demonstrating exceptional problem-solving and analytical thinking. Achieved significant improvements in customer satisfaction and operational efficiency, leveraging skills in MS Office and strategic planning.

Overview

5
5
years of professional experience

Work History

Clinique Consultant

Ulta Beauty
04.2022 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.

Cashier

Dicks Sporting Goods
08.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Beauty Advisor

Sephora Inside JCPenny
10.2019 - 07.2020
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • \Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.



Education

Bachelor of Science - Business Administration, Marketing And Sales

University of Nebraska At Omaha
Omaha, NE
07.2024

Associate of Arts - Applied Arts

Iowa Western Community College
Council Bluffs, IA
05.2022

High School Diploma -

Glenwood Community High School
Glenwood, IA
05.2020

Skills

    • Problem-Solving
    • Attention to Detail
    • Team Leadership & Development
    • Client Relationships
    • MS Office
    • Google Applications
    • Strategic Planning
      • Analytical Thinking
      • Integrity and Honesty
      • Customer Relationship Management
      • Goal Setting
      • Client Engagement
      • Work Planning and Prioritization
      • Business Analysis

Accomplishments

Received two awards for my contributions at Ulta Beauty.

2023-Core Value Award: Diversity

2022-Core Value Award: Win Together


Timeline

Clinique Consultant

Ulta Beauty
04.2022 - Current

Cashier

Dicks Sporting Goods
08.2021 - 11.2021

Beauty Advisor

Sephora Inside JCPenny
10.2019 - 07.2020

Bachelor of Science - Business Administration, Marketing And Sales

University of Nebraska At Omaha

Associate of Arts - Applied Arts

Iowa Western Community College

High School Diploma -

Glenwood Community High School

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Isabella Schoening