Sales Associate
The Gap, Inc
09.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed and shipped online orders from the store
- Promoted and sold store credit cards to customers, providing information on benefits and assisting with the application process at Gap.
- Opened shipments and replenished stock on the sales floor, ensuring product availability and organization.
- Operated the cash register, processed transactions, and provided customer service in both English and Spanish when needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
