Michelle Sikora
Boardman,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Bakery Manager
Village Plaza Sparkle
05.2018 - Current
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Developed and maintained strong relationships with suppliers to ensure timely delivery of raw materials.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
Counter Clerk
Hogan's Bakery
10.2017 - 04.2018
- Enhanced customer satisfaction by providing efficient and accurate service at the counter.
- Managed cash register operations, ensuring accurate financial transactions and balancing cash drawers daily.
- Resolved customer inquiries promptly, addressing concerns and providing solutions to ensure complete satisfaction.
Education
High School Diploma -
South Range High School
Canfield, OH06.1994
Skills
- Supervisory Experience
- Employee Scheduling
- Order Management
- Inventory Management
- Ingredient Knowledge
Timeline
Bakery Manager
Village Plaza Sparkle
05.2018 - Current
Counter Clerk
Hogan's Bakery
10.2017 - 04.2018
High School Diploma -
South Range High School
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