Summary
Work History
Education
Skills
Timeline
Generic

Victoria Sterling

Cleveland,OH

Summary

Dynamic Bakery Manager with extensive experience at Giant Eagle, excelling in bakery operations and employee training. Proven track record in waste reduction and cost control, enhancing product quality and customer satisfaction. Skilled in recipe development and inventory management, fostering a collaborative team environment to drive sales and maintain high standards of food safety.

Work History

Bakery Manager

Giant Eagle
  • Assisted in daily bakery operations, ensuring quality and consistency of baked goods.
  • Learned to operate baking equipment and maintain cleanliness in work areas.
  • Supported inventory management by tracking stock levels of ingredients and supplies.
  • Adapted quickly to new recipes and production methods under guidance of senior staff.
  • Engaged with customers to understand preferences and provide product recommendations.
  • Collaborated with team members to meet production schedules effectively.
  • Contributed to training sessions for new employees on safety protocols and procedures.
  • Implemented feedback from customers to enhance product offerings and improve service quality.
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Streamlined cake decoration process, significantly reducing preparation time while maintaining high-quality standards.

Education

High School Diploma - General Studies

South High School
Cleveland, OH
1987

Skills

  • Order management
  • Employee scheduling
  • Supply ordering
  • Food management experience
  • Supervisory experience
  • Food presentation
  • Bakery operations
  • Preventive Maintenance
  • Waste reduction
  • Allergy awareness
  • Sanitation procedures
  • Food cost analysis
  • Business management
  • Cost control
  • POS system operation
  • Recipe development
  • Expiration monitoring

Timeline

Bakery Manager

Giant Eagle

High School Diploma - General Studies

South High School
Victoria Sterling