Isabella Silva
Lemoore,CA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Am continuing to pursue my education in the medical field and am determined and strongly committed to help others.
Overview
5
5
years of professional experience
Work History
Billing Assistant
Echebeste Mental Health Services
01.2022 - 05.2023
- Produced and mailed invoices, payment reminders and financial notices.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted customers and third party payers to pursue payments.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Babysitter
Family Members
01.2018 - 05.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
Shadowing CNA Student
Lemoore High School
11.2022 - 03.2023
- Answered call lights and supported patient comfort and safety.
- Cared with empathy and compassion.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Translated for many Spanish speaking residents to help ease their nerves through procedures.
Volunteer
Saint Peters Youth Group
01.2021 - 03.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma -
Lemoore High School
Lemoore, CA06.2023
Skills
- Account Updates
- Patient
- Research Skills
- Customer Satisfaction
- Certified Nursing Assistant
- Bilingual
- Patient Assessments
- Nursing Support
- Compassionate Communication
- Child CPR
- CPR Certification
Additional Information
A team player
Languages
Spanish
Native or Bilingual
Timeline
Shadowing CNA Student
Lemoore High School
11.2022 - 03.2023
Billing Assistant
Echebeste Mental Health Services
01.2022 - 05.2023
Volunteer
Saint Peters Youth Group
01.2021 - 03.2022
Babysitter
Family Members
01.2018 - 05.2023
High School Diploma -
Lemoore High School
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