Isabella Simonds

• Managing clients in boutique style environment.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Managing high quality facilities, equipment and horses.
• Engaged in critical communication skills with leadership and clients.
• Followed detailed care instructions for dietary needs and medication regimens for over 30 horses.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

Conducted observational home visits and fidelity checks with a partner observations included visiting a participant's home and observing the family caregiver working with their adolescent on interpersonal effectiveness skills.

• Built customer loyalty and retention by delivering excellent shopping experiences.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Food preparation
• Developed critical communication and teamwork skills.

• Checked horses for wellness issues to report problems or treat minor ailments and injuries.
• Tack up over 8-15 horses per day to increase efficiency for executive.
• Coordinated performance horses and riders at high level competitions.