Bella Smith
Glen Allen,VA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salesperson
ISL Medical
01.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Logged reports, expenses, receipts, and sales in company database.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Executive Assistant
SBRG Real Estate
09.2021 - 01.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Improved customer engagement through social media management and content creation.
- Increased customer engagement with compelling content creation and social media management.
- Coordinated travel arrangements for staff members, ensuring timely bookings and cost-effective options.
- Used advanced software to prepare documents, reports, and presentations.
Server
Boa Steakhouse
02.2018 - 06.2021
- Greet guests, Place orders, To go orders, Reset dining room, Understand TOAST system
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Animal Caretaker
Wags
01.2019 - 06.2021
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
PA Intern
Producer
07.2018 - 09.2019
- Enhanced project efficiency by managing schedules and coordinating meetings for the Producer.
- Contributed to successful productions by providing administrative support and organizing resources.
- Built strong working relationships with team members across various departments to foster an environment of collaboration and mutual respect among colleagues.
- Assisted in pre-production planning, including location scouting, permitting, and logistics coordination, allowing for a smoother shooting experience.
Hostess/Server
The Daily
03.2017 - 08.2018
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Waitress Supervisor
The Boathouse
06.2016 - 02.2018
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
Bachelor of Science - Business Administration And Marketing
Virginia Commonwealth University
Richmond, VA12.2023
High school or equivalent -
Deep Run High School
Richmond, VA06.2018
Skills
- QuickBooks
- Accounts Payable
- Event Planning
- Calendar Management
- Office Management
- Personal Assistant Experience
- Accounting
- Administrative Experience
- Marketing management
- Social media management
- Adobe Photoshop
- Customer service
- Office management
- Sales
- Google Analytics
- Facebook Advertising
- Digital marketing
- Media planning
- Social media marketing (3 years)
- Email Marketing
- Microsoft Outlook
- Google AdWords
Certification
- Food Handler Certification
- Driver's License
Timeline
Salesperson
ISL Medical
01.2022 - Current
Executive Assistant
SBRG Real Estate
09.2021 - 01.2023
Animal Caretaker
Wags
01.2019 - 06.2021
PA Intern
Producer
07.2018 - 09.2019
Server
Boa Steakhouse
02.2018 - 06.2021
Hostess/Server
The Daily
03.2017 - 08.2018
Waitress Supervisor
The Boathouse
06.2016 - 02.2018
Bachelor of Science - Business Administration And Marketing
Virginia Commonwealth University
High school or equivalent -
Deep Run High School
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