Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabella Stone

Sevierville,TN

Summary

Dependable server and manager that is successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager on Duty

Little Mountain Eatery
07.2021 - Current
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Associate of Applied Science - Baking And Pastry Arts

Walters State Community College
Morristown, TN
05.2025

Skills

  • Business Administration
  • Problem Resolution
  • Process Monitoring and Improvement
  • Managing Operations and Efficiency
  • Shift Scheduling
  • Staff Training and Development
  • Product Knowledge
  • Money Handling
  • Sales Techniques
  • Guest Relations Management
  • Menu Recommendations

Certification

  • ServSafe Certification - 10/03/2023-10/03/2028

Timeline

Manager on Duty

Little Mountain Eatery
07.2021 - Current

Associate of Applied Science - Baking And Pastry Arts

Walters State Community College
Isabella Stone