Isabella Streblow Muncher
Cascade,CO
Summary
Dynamic and results-oriented professional with a proven track record at Garden of the Gods Market and Cafe, excelling in high-volume dining and espresso machine operation. Leveraged detail-oriented approach and friendly demeanor to enhance customer satisfaction and streamline operations. Skilled in effective communication and latte art, consistently driving sales and team performance.
Overview
6
6
years of professional experience
Work History
Barista
Garden of the Gods Market and Cafe
2023.01 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
Barista Shift Lead
Garden of the Gods Market and Cafe
2023.07 - Current
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Coordinated shift schedules, ensuring optimal staffing levels during high-volume periods.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Optimized espresso machine maintenance schedule, reducing downtime and preserving beverage quality.
Hostess
Garden of the Gods Market and Cafe
2022.09 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Assistant Sales and Marketing Manager
Vector Marketing Company
2022.06 - 2023.03
- Assisted sales team with completing customer transactions and managing issues.
- Conducted virtual presentations to showcase Cutco products to prospective customers.
- Managed customers orders, processed payments, and ensured timely delivery of products.
- Organized and led sales meetings, training sessions, and motivational events for the sales team.
- Ensured high levels of customer retention by building strong relationships and providing exceptional support.
Childcare Provider
Incredible Years
2018.09 - 2020.03
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Education
High School Diploma -
Manitou Springs High School
Manitou Springs, CO06.2022
Skills
- Detail Oriented
- Cleanliness Maintenance
- Latte art expertise
- Espresso machine operation
- Food and Beverage Service
- Effective Communication
- High-volume dining
- Strong multitasking
- Friendly and outgoing
Timeline
Barista Shift Lead
Garden of the Gods Market and Cafe
2023.07 - Current
Barista
Garden of the Gods Market and Cafe
2023.01 - Current
Hostess
Garden of the Gods Market and Cafe
2022.09 - Current
Assistant Sales and Marketing Manager
Vector Marketing Company
2022.06 - 2023.03
Childcare Provider
Incredible Years
2018.09 - 2020.03
High School Diploma -
Manitou Springs High School
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