ISABELLA SUBIA
Summary
Insightful psychology student known for high productivity and efficient task completion. Possess specialized skills in behavioral analysis, cognitive therapy techniques, and statistical research methods. Excel using empathy, active listening, and communication to facilitate understanding and support in diverse settings.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Customer Service/Specialty Sales Representative
HOME DEPOT
Mansfield, TX
02.2024 - Current
- Resolved complex customer service issues related to desktop systems, ensuring customer satisfaction.
- Quickly and effectively resolved escalated customer service inquiries, fostering positive customer relationships.
- Identified and resolved customer service issues.
- Handled all customer service inquiries quickly and professionally.
- Resolved customer service issues according to established guidelines.
- Communicated with internal departments regarding customer service issues.
- Conducted regular customer service training for staff members.
- Provided a warm greeting to enhance guest experience. and provided exceptional customer service.
Detective Internship (Cold Case Study)
University of Texas at Arlington/Arlington Police
Arlington , TX
01.2026 - 04.2026
- Conducted comprehensive research and investigation on cold case from Arlington Police, contributing to case progress.
- Analyzed evidence collected from crime scenes to identify potential suspects.
- Assisted in identifying potential suspects and information to potentially solve the case.
- Fostered professional relationships with department members, enhancing collaboration on case investigations.
- Assisted in identifying potential suspects and critical information, aiding efforts to solve the case.
- Maintained confidentiality and privacy of private case information.
Neurofeedback Therapy Internship
FOSTER THE MIND
Fort Worth, TX
08.2023 - 05.2024
- Developed a deep understanding of the ethical guidelines associated with working with patients in a clinical setting.
- Created comprehensive reports detailing findings and recommendations for leadership teams, facilitating informed decision-making.
- Developed strategic plans for nonprofit organizations, enhancing community engagement through targeted initiatives.
- Created comprehensive reports to present findings and recommendations to leadership teams.
- Assisted in preparing grant proposals that successfully secured funding from corporate foundations and private donors.
- Assisted with the preparation of grant proposals to secure funding from corporate foundations and private donors.
- Maintained equipment, ensuring proper functionality and cleanliness for safe use.
- Maintained cleanliness of medical equipment to promote patient safety.
Education
Bachelor in Psychology - Minor in Forensics
UNIVERSITY OF TEXAS AT ARLINGTON
Arlington , TX 08.2024 - 07.2026
Skills
- Equipment maintenance
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem solving
- Team coordination
- Time management
- Detail orientation
- Active listening
- Adaptable
- Attention to detail
- Team collaboration
- Rapid learner
- Ethical guidelines
Timeline
Detective Internship (Cold Case Study)
University of Texas at Arlington/Arlington Police
01.2026 - 04.2026
Bachelor in Psychology - Minor in Forensics
UNIVERSITY OF TEXAS AT ARLINGTON
08.2024 - 07.2026
Customer Service/Specialty Sales Representative
HOME DEPOT
02.2024 - Current
Neurofeedback Therapy Internship
FOSTER THE MIND
08.2023 - 05.2024