Emmanuel Colon
Fort Mitchell
Summary
Demonstrated ability to drive product promotion and increase revenue through effective customer engagement and sales communication. Highly organized and dependable, with extensive experience in display setup, inventory management, and providing knowledgeable customer support. Committed to enhancing customer loyalty through exceptional service. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Customer Service Sales Representative
AutoZone
Phenix City
08.2025 - Current
- Supported customers with informed product choices and offered specialized recommendations.
- Suggested additional products or services that may benefit the customer's needs.
- Observed organizational guidelines in handling customer engagements
Agent
Liberty National Life Insurance Company
Columbus
11.2025 - 11.2025
- Assisted clients in understanding insurance policy options and coverage details.
- Resolved client inquiries efficiently to maintain high levels of customer satisfaction.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
Transporter
St. Francis Emory Healthcare
Columbus
02.2025 - 09.2025
- Transported patients to various departments within healthcare facility.
- Checked paperwork for accuracy and completeness before loading vehicles.
- Assessed wheelchair and stretcher performance prior to patient transport.
Cashier
Popeyes® Louisana Kitchen
Phenix City
09.2024 - 08.2025
- Facilitated accurate and swift processing of customer transactions through effective use of point-of-sale systems.
- Collaborated with team members to ensure smooth service during peak hours.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cook
McDonald's
Phenix City
05.2024 - 04.2025
- Preserved cleanliness and structure of kitchen and dining spaces.
- Crafted food items following precise recipes and guidelines.
- Checked completed orders for correct quantity and quality.
Maintenance Technician
Mavis Tire
Phenix City
09.2024 - 10.2024
- Conducted routine inspections of equipment and systems for proper functionality.
- Replaced defective parts such as bearings, seals, gears, valves.
- Aligned and balanced new equipment after installation.
Construction Worker
LLC Itzus Group
Columbus
06.2023 - 09.2023
- Accomplished a range of carpentry duties such as erecting walls, fitting doors, installing windows, and applying siding.
- Gained independent working skills and guided and mentored less experienced team members.
- Positioned, aligned or sealed concrete wall sections or pipes.
Education
High School Diploma -
Genesis Innovative
Columbus, GA05-2024
Skills
- Product knowledge
- Customer engagement
- Sales techniques
- Insurance understanding
- Client relationship management
- Active listening
- Problem solving
- Multitasking and organization
- Point-of-sale system
- Upselling
- Equipment maintenance
- Parts ordering
- Carpentry
- Physical stamina
- Drywall hanging
- Construction
- Painting techniques
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Elementary
References
References available upon request.
Timeline
Agent
Liberty National Life Insurance Company
11.2025 - 11.2025
Customer Service Sales Representative
AutoZone
08.2025 - Current
Transporter
St. Francis Emory Healthcare
02.2025 - 09.2025
Cashier
Popeyes® Louisana Kitchen
09.2024 - 08.2025
Maintenance Technician
Mavis Tire
09.2024 - 10.2024
Cook
McDonald's
05.2024 - 04.2025
Construction Worker
LLC Itzus Group
06.2023 - 09.2023
High School Diploma -
Genesis Innovative