Isabella Suriano
Summary
Meticulous and systematic Post-Closer with three-year track record of meeting high expectations and adhering to tight quality control standards. Thrives in fast-paced, high-pressure environments with demanding targets. Team-oriented, reliable and performance-oriented.
Overview
6
6
years of professional experience
Work History
Loan Post-Closing Specialist
Unity Bank
02.2023 - Current
- Administered and processed a significant volume of loan documents, maintaining precision and strict adherence to company guidelines.
- Skillfully handled post-closing activities, guaranteeing compliance and precision through comprehensive reviews, resolving discrepancies, and maintained electronic and physical loan records with exceptional organization.
- Provided comprehensive training and mentorship to new team members on post-closing procedures, facilitating their professional development and proficiency in organizational processes.
- Engaged in strategic collaboration with underwriters, loan officers, effectively resolving post-closing issues in a timely manner to ensure successful loan closings.
- Worked closely with title companies to verify lien releases and ensure accuracy in final documentation.
Loan Opener
Unity Bank
09.2020 - 02.2023
- Responsible for opening new mortgage loan files and collecting the initial documentation needed for processing the loan
- Maintained strict compliance with industry regulations, reducing potential legal risks for the organization.
- Examined customer loan applications for loan approvals and denials.
- Stayed current on relevant industry trends and regulatory changes, ensuring up-to-date knowledge was applied in daily tasks.
- Proactively identified solutions for customers experiencing credit issues.
- Reviewing loan applications, verifying income and employment information, and communicating with customers and loan processors.
Finance Paid Internship
IBEX Wealth Advisors
02.2019 - 08.2020
- Engaged in the study of Technical Analysis.
- Researched individual stocks and presented findings to executive management.
- Compiled data, updated spreadsheets, and produced timely reports.
Intern
Unity Bank
05.2018 - 09.2018
- Prepared project presentations and reports to assist senior staff.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Explored new technologies and approaches to streamline processes.
- Assisted in conducting various account transactions.
Education
Pennsylvania State University- Main Campus
State College, PA08.2017
North Hunterdon Regional High School
Annandale, NJ06.2017
Skills
- Strong Communication & Collaboration
- Organization and Time Management
- Microsoft Excel, Word and PowerPoint
- Customer Service & Support
- Public Relations
- Problem Solving
- Proficient with Encompass Application
- Organization and Time Management
Timeline
Loan Post-Closing Specialist
Unity Bank
02.2023 - Current
Loan Opener
Unity Bank
09.2020 - 02.2023
Finance Paid Internship
IBEX Wealth Advisors
02.2019 - 08.2020
Intern
Unity Bank
05.2018 - 09.2018
Pennsylvania State University- Main Campus
North Hunterdon Regional High School
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