Isabella Suriano
Houston,TX
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Purchasing Assistant
Coleman Hanna Carwash Systems
01.2023 - Current
- Working with purchasing manager to run purchasing department efficiently
- Maintaining cordial working relationships with vendors and supervising vendor activities
- Using quarterly and annual data to determine purchasing needs and performing inventory management
- Managing purchase orders, overseeing shipping schedules and maintaining purchase records
- Working with warehouse staff to compare deliveries with purchase orders to identify discrepancies
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
Receptonist
Coleman Hanna Carwash Systems
09.2022 - 01.2023
- Answers telephone in clear, courteous and understandable manner and routes calls to appropriate person/place
- Managed over 50 calls per day
- Sends, retrieves and routes faxes and mail
- Maintains reception area to be clean and presentable manner
- Corresponded with clients through email, telephone, or postal mail.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Veterinary Receptionist/Assistant
VOSS ROAD ANIMAL CLINIC
05.2021 - 09.2022
- Provide customer service such as greet customers, answer questions, checking clients and handle payments
- Answer phone calls that involve scheduling appointments and the questions that clients have concerning animals
- Handle incoming emails and answering the emails
- Updating clients file
- Process credit card, cash, or checks payments and prepare bank deposits
- Retrieve any prescriptions or get ready any medications if need be
- Knowledge of Cornerstone software
- Helped out in the back with the technicians giving vaccinations
- Speaking to clients about any updates to pets that came in for surgeries and pricing of the total
- Spoke with the doctors about multiple clients and pet situations.
Veterinary Assistant
Affordable Pet Clinic
09.2019 - 04.2021
- Call clients in with the patients
- Confirm what is the issue or items needed at the moment
- Help Doctor give any injections or medical care to the patients
- Check out clients and communicate any information about the patient or diagnosis the doctor has given
- Answer and help clients understand the situation and show how to medicate patients if needed help with the patients movements
- Assist other assistants with other patients
- Check on hospitalization pets and give medications if needed
- Used Intravett Systems.
Data Entry Clerk/Accounting Assistant
Rigid Global Buildings
05.2015 - 11.2016
- Maintains data entry requirements by following data program techniques and procedures
- Organized, sorted, and checked input data against original documents.
- Prepares asset, liability, and capital account entries by compiling and analyzing account information
- Prepares payments by verifying documentation, and requesting disbursements
- Contributes to team effort by accomplishing related results as needed
- Find and retrieve information from files in response to requests from authorized users.
- Sorted documents and maintained organized filing process.
Receptionist
Rigid Global Buildings
04.2015 - 05.2015
- Answers the telephone in a clear, courteous and understandable manner and routes the calls to the appropriate person/place
- Sends, retrieves and routes faxes and mail
- Inputs information into visitor report log
- Maintains the reception area in a clean, presentable manner
- Greet and direct visitors appropriately and notify firm personnel of visitor arrivals.
Customer Service Supervisor
Fry's Electronics
01.2014 - 01.2015
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Assign employees to specific duties
- Answer telephone calls to take messages, answer questions, and provide information to new possible customers about company sales
- Organize Paperwork For New Hires
- Organize Store Pick Ups
- Maintain Till Bags
- Maintain Safe Outages.
Audit Assistant
Fry's Electronics Inc.
11.2013 - 01.2014
- Fixed Receipts To Send To MOPAR
- Handled Returns Receipts
- Organized and Handled Time Sheets.
- Performed auditing work in accordance with rigorous auditing standards and principles.
- Assessed financial statements and records.
- Reviewed general ledger transactions to identify errors or irregular entries.
- Followed up to assess and report corrective action completion or progress.
Education
High School Diploma -
Sam Houston Math, Science And Technology Center
Houston, TX06.2013
Skills
- Veterinary Assistant
- Multi-line Phone Systems
- Cornerstone (1 year)
- Sage (2 years)
- Trend assessment
- Forecasting and cost tracking
- Project Management
- Data Entry
- Administrative experience
- Microsoft Office
- Order tracking
- Shipment arrangements
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Purchasing Assistant
Coleman Hanna Carwash Systems
01.2023 - Current
Receptonist
Coleman Hanna Carwash Systems
09.2022 - 01.2023
Veterinary Receptionist/Assistant
VOSS ROAD ANIMAL CLINIC
05.2021 - 09.2022
Veterinary Assistant
Affordable Pet Clinic
09.2019 - 04.2021
Data Entry Clerk/Accounting Assistant
Rigid Global Buildings
05.2015 - 11.2016
Receptionist
Rigid Global Buildings
04.2015 - 05.2015
Customer Service Supervisor
Fry's Electronics
01.2014 - 01.2015
Audit Assistant
Fry's Electronics Inc.
11.2013 - 01.2014
High School Diploma -
Sam Houston Math, Science And Technology Center
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