Isabella Uceda
Southlake,TX
Summary
Focused Emergency Management Director develops comprehensive disaster plans and oversees emergency response teams. Trains personnel to respond appropriately in crisis situations with detailed protocols and clear communication of specific tasks. Coordinates programs to mitigate destructive effects of disasters with implementation of attested emergency activities.
Overview
6
6
years of professional experience
Work History
Emergency Management Specialist
City of Southlake Office of Emergency Management
Southlake, TX
01.2021 - 03.2023
- Assisted City of Southlake Emergency Manager with planning process of public outreach events, Covid-19 vaccination clinics, Emergency Operations Center (EOC),
- Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks
- Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation
- Maintained current understanding of local, state and federal guidelines for emergency response
- Facilitated emergency management training for staff and conducted emergency drills
- Applied effective time management techniques to meet tight deadlines
- Learned and adapted quickly to new technology and software applications
- Participated in team projects, demonstrating ability to work collaboratively and effectively
Sales/Register/Order Processing
The Container Store
Southlake, TX
07.2019 - 05.2021
- Provided excellent customer service while assisting customers find solutions to their organizational needs
- Organized and detail-oriented with strong work ethic
- Developed and maintained courteous and effective working relationships
- Achieved 100% Customer Satisfaction
Server/Banquet Server
McAdoo’s Seafood Company
New Braunfels, TX
07.2017 - 06.2019
- Established server, greeted guests and assisted with order selections while also recommending specific menu items.
- Selected to work high end banquets with over 200 guest.
Education
Bachelor of Science - Public Health
The University of Texas At Arlington
Arlington, TX05.2021
Skills
- Considerable emergency management program development experience
- Strong familiarity with planning emergency and crisis management
- Excellent expertise in crisis plan implementation
- Good skills in analyzing complex issues
- Superior organizational and problem-solving skills
- High verbal and written communication abilities
- Trained in Laserfiche, Tableau Public, Word Document, Excel, PowerPoint, Teams, and Zoom
Accomplishments
- Licensed Phlebotomist
- Licensed HAM Radio Technician
- Emergency Management - Professional Development Series
Timeline
Emergency Management Specialist
City of Southlake Office of Emergency Management
01.2021 - 03.2023
Sales/Register/Order Processing
The Container Store
07.2019 - 05.2021
Server/Banquet Server
McAdoo’s Seafood Company
07.2017 - 06.2019
Bachelor of Science - Public Health
The University of Texas At Arlington