Isabella Wilder
Richland,WA
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
MOD Pizza
08.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Managed daily cash drawers
Shift Leader
McDonald's
01.2022 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
High School Diploma -
Richland High School
Richland, WA2023
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
Certification
- ServSafe Certification
Timeline
Shift Manager
MOD Pizza
08.2023 - Current
Shift Leader
McDonald's
01.2022 - 07.2023
High School Diploma -
Richland High School
Similar Profiles
Elizabeth JanneyElizabeth Janney
Crew Member at MOD PizzaCrew Member at MOD Pizza
Damien GarciaDamien Garcia
Manager at MOD PizzaManager at MOD Pizza
Jaren LeeJaren Lee
Shift Leader at MOD PizzaShift Leader at MOD Pizza
Madisyn LoweryMadisyn Lowery
Squad Member at MOD PizzaSquad Member at MOD Pizza
Amina OliverAmina Oliver
Miss Juneteenth Queen Tri-Cities at Miss Juneteenth Scholarship ProgramMiss Juneteenth Queen Tri-Cities at Miss Juneteenth Scholarship Program