Isabella Zayas
Green Bay,WI
Summary
I’ve Excelled in customer engagement, product merchandising, enhancing customer satisfaction and loyalty. I’ve Demonstrated exceptional problem-solving aptitude and organizational skills, which has helped made past team work finish successfully with less problems getting in the way. I’m Passionate about being excellence and helping business grow through effective customer service and technical expertise . I bring strong problem-solving skills to the workplace and try to use proactive approach to new task like with putting up store displays and organizing the store. Especially if it’s something kids are going to mess around with it, I know it takes time out of everything to fix/reorganize store displays. I’m known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
Work History
Canvasser
Mad City Windows
09.2024 - Current
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Responded to customer questions and objections to address concerns and build rapport.
- Developed rapport with constituents by actively listening to their concerns and sharing information about relevant policies or initiatives.
Entry Level Sales Representative
DES Group
07.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Temp Work Assembler
Remedy Intelligent Staffing
03.2024 - 06.2024
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Completed durable assemblies and subassemblies with hand and power tools.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Followed outlined specifications to implement assembly plans.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Reduced material waste, carefully following assembly instructions and protocols.
- Supported environmental initiatives by efficiently recycling scrap materials.
- Enhanced customer satisfaction by ensuring all products met rigorous quality standards.
- Improved product quality with meticulous attention to detail during assembly.
Sales Associate
Goodwill
01.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra work or other task that others don’t really want to do to alleviate staffing members. Will volunteer if I know I can do it with no problem or not that difficult.
- Making sure that the production goals are met every single day with the help of communicating in a team, guiding team members, and helping/resolving problems.
Education
Technical Diploma - Medical Assistant
Northeast Wisconsin Technical College
Green Bay, WI01.2022
Skills
- Quick-learning
- Goal-Oriented
- Flexibility
- Customer Engagement
- Technical skills
- Cross-cultural communication
- Daily Reporting
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Organizational Skills
- Interpersonal Skills
- Problem-solving aptitude
- Product Merchandising
- Product Demonstrations
Timeline
Canvasser
Mad City Windows
09.2024 - Current
Entry Level Sales Representative
DES Group
07.2024 - 08.2024
Temp Work Assembler
Remedy Intelligent Staffing
03.2024 - 06.2024
Sales Associate
Goodwill
01.2022 - 03.2024
Technical Diploma - Medical Assistant
Northeast Wisconsin Technical College
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