Isabella Ziegler
Burlington
Summary
Dedicated server with a strong work ethic, delivering exceptional customer service and guest engagement in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Toast of Burlington
Burlington IA
04.2026 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new staff on menu knowledge and service protocols, enhancing team performance.
Team Member
Planet Fitness
Burlington IA
09.2024 - Current
- Delivered exceptional customer service to enhance member satisfaction and retention.
- Assisted in onboarding new members, providing guidance on equipment use and facility policies.
- Collaborated with team members to create a positive atmosphere within the gym community.
- Maintained cleanliness and organization of gym facilities to ensure a welcoming environment.
Pro Shop Employee
Burlington Golf & Country Club
Burlington, IA
06.2022 - Current
- Assisted in the pro shop, ensuring optimal customer service and satisfaction.
- Engaged with members, maintaining organized and well-kept clubs to enhance overall member experience.
- Managed driving range, gathering golf balls and securing shop to maintain high operational standards.
Team Member
Korner Kremery
Burlington IA
06.2024 - 06.2025
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Welcomed customers upon arrival, creating a friendly atmosphere. and provided reliable, friendly customer service.
- Maintained cleanliness and organization of serving area to ensure compliance with health standards.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Education
High School Diploma -
Burlington Community High School
Burlington IASkills
- Guest engagement
- Exceptional customer service
- Food running
- Menu memorization
- Sanitation practices
- Order accuracy
- Cleanliness standards
- Menu knowledge
- Strong work ethic
- Positive attitude
Timeline
Server
Toast of Burlington
04.2026 - Current
Team Member
Planet Fitness
09.2024 - Current
Team Member
Korner Kremery
06.2024 - 06.2025
Pro Shop Employee
Burlington Golf & Country Club
06.2022 - Current
High School Diploma -
Burlington Community High School