ISABELLA ZYSKOWSKI
Ambridge,PA
Summary
Experienced with data analysis, account management, negotiation, and conflict resolution in collections. Utilizes targeted communication strategies to enhance debtor engagement and recovery. Track record of reducing delinquency rates and improving overall collections efficiency. Research debtors and sister sites through skip-tracing websites.
Overview
4
4
years of professional experience
Work History
Assistant Preschool Teacher
Doodle Bugs! Children's Learning Academy
230 Scharberry Rd, Mars, PA 16046
09.2024 - Current
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Implemented behavior management strategies effectively, promoting a positive atmosphere within the classroom.
Accounts Receivable Assistant
Franklin Bookkeeping Services
Easton, PA
09.2022 - 07.2024
- Utilize skip-tracing websites in order to keep updated information about debtors and sister locations as well as analyze data to find trends, patterns, and insights to improve business operations.
- Manage and maintain accurate records of accounts receivable, including monitoring and updating customer information and payment statuses
- Negotiate payment plans and arrangements with customers in accordance with company policies keeping in depth notes of collection efforts and work with sales staff to resolve any issues or discrepancies
- Monitor and review aging reports to identify and address any trends or potential issues
- Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business practices.
Freezer/Cooler/Deli Associate
Sams Club
Allentown, PA
10.2021 - 09.2022
- Provide exceptional customer service to all members and guests
- Multitask to meet the demands of the business and customers
- Communicate with all levels of coworkers to complete tasks in a timely manner
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Education
Graphic Design
Northampton Community College
Bethlehem, PACertification - Bookkeeping
Intuit Academy
Remote06-2025
Skills
- Account review
- Proficiency in Microsoft Office Suite
- Conflict resolution techniques
- Data entry efficiency
- Financial management
- Record keeping proficiency
- Business correspondence writing
- Bookkeeping
- Call center experience
- Fundraising
- Research
- Data Analysis
Timeline
Assistant Preschool Teacher
Doodle Bugs! Children's Learning Academy
09.2024 - Current
Accounts Receivable Assistant
Franklin Bookkeeping Services
09.2022 - 07.2024
Freezer/Cooler/Deli Associate
Sams Club
10.2021 - 09.2022
Graphic Design
Northampton Community College
Certification - Bookkeeping
Intuit Academy