Maryam Nassar
Santa Clara,CA
Summary
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Substitute Teacher
Child Care Careers Services Preschool
Santa Clara, CA
09.2023 - Current
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Managed classroom behavior and maintained a positive learning environment.
- Assessed student progress and provided constructive feedback to enhance academic performance.
- Collaborated with educators to support individualized student needs and goals.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Monitored student behavior and administered discipline as needed.
Specialist – (Name & Payment screening) operation compliance unit
First Abu Dhabi Bank Misr (FAB Misr)
10.2021 - 01.2024
- Managed the implementation of a robust compliance monitoring program for the bank, confirming adherence to policies and procedures and regulatory guidelines regarding customer name screening and other monitoring requirements.
- Oversaw the First Line of Defense surveillance activities for sanctions payment screening, ensuring the monitoring program addressed the complexities and procedures required across all FAB jurisdictions.
- Conduct Sanctions, PEP, adverse media and other watch list screening for an array of clients across Egypt region.
- Conduct name matching analysis with information available on internal source and ability to mine information from external sources efficiently.
- Identified compliance issues during screening processes., Escalate to management for resolution and detailed findings.
- Support the Local Compliance in developing, maintaining and reviewing L1 customer screening related policies.
- Provided guidance and on-the-job training for colleagues, conducting local knowledge sharing sessions.
- Support the Local Compliance in developing, maintaining and reviewing L1 customer screening related policies.
- Support the AVP – Customer screening to oversee the effectiveness of the local customer screening system to support operational controls to define system requirements, Parameters, Scenarios, Logic and underlying models.
- Work closely the technology, Data & Reporting team on KPI’s and KRIs for reporting to senior stakeholders.
- Making the report for L1 & L2 productivity daily for Name Screening & Payment Screening.
- Supervised team performance in compliance monitoring activities.
- A. First level investigation and clearance of Payment Screening alerts along with recording the rationale for clearance.
- B. Escalate cases not cleared by investigation to respective teams and the Egypt compliance team SLOD.
- C. Record and retain the alert and cases in line with record keeping requirements of the respective jurisdictions.
- Assist in the implementation with line manager in internal Audit, Regulatory Compliance and Group Compliance SLOD recommendations for findings pertaining to sanctions Payment Screening.
- Support the Group Compliance in developing Sanctions Payment Screening related Team.
- Act as role model to direct and indirect reports to drive adherence to organizational values and ethics and foster a value-driven culture with the bank.
Compliance Team (Sanctions Analyst)
Emirates Bank (ENBD)
01.2021 - 09.2021
- Implementing the complete process around regulatory-driven sanction list or internally developed watch list searches of transactions and account holders looking for designated high-risk clients and sanctioned transactions.
- Determining if there is a true match to a suspect name, review, analysis and decisioning on wire transactions and specific issues escalated to/from internal business units.
- Validating on positive search results and providing detailed research information to support the resolution of a match.
- Communicated issues in writing and verbally with management, lines of business, and compliance units.
- Performed and reviewed sensitive client and transaction searches, reported findings, escalated issues, and documented results.
- Conducted analysis of transactions for CBE related to listed entities.
- Enter all the CBE letters that contain the listed individual and entity on the black list.
Customer Service Representative
Teleperformance company 5th settlement
05.2020 - 01.2021
- Provided customer service via email and chat to drivers and customers in Saudi Arabia.
- Resolved customer inquiries efficiently through various communication channels, enhancing overall satisfaction.
- Provided product knowledge and support to customers, ensuring accurate information delivery.
- Collaborated with team members to streamline processes, improving response times for customer queries.
Accounts Officer
Egyptian General Petroleum Corporation
Maadi, Cairo
07.2022 - 08.2022
- Participated in summer internship program
- Insuring previous account entries are accurate, insuring previously established edited spreadsheets have been done so without error, and auditing total transactions as well as account balances.
- Ensuring previous account entries are accurate, Ensuring previously established edited spreadsheets have been done so without error, and auditing total transactions as well as account balances.
- Managed financial transactions and reconciliations to ensure accuracy and compliance with regulations.
Education
Bachelor in Finance And Science Investment - Finance
Misr University For Science & Technology
Cairo, Egypt06.2019
Skills
- Performs well in team-based environments
- Team leadership
- Problem solving
- Problem resolution
- Classroom management
- Strong work ethic
- Performs well in team-based environments
- Team Player
- Hard Working
- Organized
- Detail Oriented
- Account review
- Coaching and training
Certification
- Digital marketing course in Udacity, international Computer Driving License (ICDL), Extracurricular Course, September 17 – May 6, Studied an extra-curricular course at Misr University for Science and Technology that was a guided set of lessons through the usage of a computer system for a business setting., E-Marketing Professional Training Diploma Course.
- Took excel course in Recalc Academy.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteTimeline
Substitute Teacher
Child Care Careers Services Preschool
09.2023 - Current
Accounts Officer
Egyptian General Petroleum Corporation
07.2022 - 08.2022
Specialist – (Name & Payment screening) operation compliance unit
First Abu Dhabi Bank Misr (FAB Misr)
10.2021 - 01.2024
Compliance Team (Sanctions Analyst)
Emirates Bank (ENBD)
01.2021 - 09.2021
Customer Service Representative
Teleperformance company 5th settlement
05.2020 - 01.2021
Bachelor in Finance And Science Investment - Finance
Misr University For Science & Technology
Personal Information
DOB: May 23rd - 1997