Isabella Rose Martinez
La Puente,California
Summary
As a forward-thinking sales person with 4+ years of experience, I know firsthand the importance of empathy and attentiveness in closing a deal. Seeking a sales role where I can continue to foster and hone these traits as I continue to grow within an accomplished sales organization while encouraging others to maintain a healthy lifestyle within the fitness industry.
Overview
4
4
years of professional experience
Work History
Lead Customer Service Specialist
Fitness 19 Gym
07.2023 - Current
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Brand Ambassador
Diverse Agency
04.2022 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Sales Coordinator
Superhero Toys
05.2021 - 01.2022
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Sales Associate
Xtreme-Toys
01.2020 - 01.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate Degree in Business Marketing -
Rio Hondo College
Whittier, CA01.2025
Skills
- Problem-Solving
- Strong Communication and Interpersonal Skills
- POS Software
- Reliability and punctuality
CPR Certified
Issue Date: 06/14/2022
Renewal Date: 06/14/2024
Timeline
Lead Customer Service Specialist
Fitness 19 Gym
07.2023 - Current
Brand Ambassador
Diverse Agency
04.2022 - Current
Sales Coordinator
Superhero Toys
05.2021 - 01.2022
Sales Associate
Xtreme-Toys
01.2020 - 01.2022
Associate Degree in Business Marketing -
Rio Hondo College
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