Lead Customer Service Specialist
Fitness 19
Danville, CA
02.2022 - 06.2022
- Resolved all issues with members, while efficiently signing up new members while enhancing overall satisfaction.
- Trained new staff on customer service, in person, over the phone, sales and schedule of work.
- Accurately tracked customers and analyzed customer complaints to ensure the highest quality of product.
- Helped to both maintain cleanliness while teaching newcomers how to safely lift weights.