Isabella Rose Resmondo
McKinney,United States
Summary
Dynamic hospitality professional with a proven track record at the Dallas Cowboys, excelling in client relationship management and customer service. Skilled in analyzing sales data to drive performance improvements, I foster strategic partnerships and ensure exceptional guest experiences. My adaptability and attention to detail contribute to achieving organizational goals and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Dallas Cowboys
Frisco, TX
03.2023 - Current
- Educated and guided newly hired hospitality workers on best practices for ensuring superior customer satisfaction.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Developed strategic relationships with key decision-makers at target companies.
- Provided exceptional customer service to ensure customer satisfaction.
- Worked closely with all departments to refine all steps of service within the company.
- Focused on gathering data, and found key changes for increasing retention within the company.
Sales and Event Associate
Legacy Food Hall
Frisco, TX
10.2022 - Current
- Responded promptly to inquiries from clients regarding events or services offered by the organization.
- Collaborated with other departments to coordinate activities related to upcoming events.
- Participated in brainstorming sessions with team members in order to generate fresh ideas for upcoming events.
- Developed good working relationships with fellow employees through effective communication.
- Attended regular training sessions to stay updated on new products or trends.
Intern
Dallas Children's Advocacy Center, DCAC
Dallas, TX
05.2022 - 12.2024
- Maintained accurate records of all activities performed throughout internship period.
- Worked closely with Board Members to ensure alignment between strategic objectives set forth by Board Members and actual outcomes achieved by nonprofit staff.
- Developed, implemented and evaluated fundraising campaigns for the non-profit organization.
- Maintained a database of contacts that included donors, sponsors, partners and other stakeholders.
- Attended conferences or seminars related to non-profits to stay abreast of industry trends and best practices.
Education
Bachelor of Arts - Psychology
University of Washington
Seattle, WA06-2024
High School Diploma -
Sharyland High School
Mission, TX06-2018
Skills
- Workplace safety
- Adaptability
- Client Relationship Management
- Time management
- Customer service
- Self-motivation
- Written communication
- Guest relations
- Detail-oriented analysis
- Integrity and honesty
Accomplishments
- Placed on the Deans List for a 3.8 GPA throughout college
- Elected leader of our school's community organization
- Traveled to every state in the U.S. and 6 countries outside of the states!
Affiliations
- Health and fitness professional
- Actively going to school for health and wellness
- Travel abroad to learn how to work with other communities and continue my education around the world
Certification
Certified in Microsoft word and excel
CPR Certification
Certified Personal Trainer
Certified Nutrition Coach
Timeline
Hospitality Worker
Dallas Cowboys
03.2023 - Current
Sales and Event Associate
Legacy Food Hall
10.2022 - Current
Intern
Dallas Children's Advocacy Center, DCAC
05.2022 - 12.2024
Bachelor of Arts - Psychology
University of Washington
High School Diploma -
Sharyland High School
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