Isabelle Aldrich

• Provided upbeat and positive experience to all patrons so their time spent doing activities was outstanding.
• Monitored participant needs during activities, providing timely assistance to ensure safety and satisfaction. Also, insured cleanliness standards within the space were maintained.
• Supported event setup and breakdown, maintaining organized spaces for smooth operations. During events maintained equipment and supplies for safety and ease of use.
• Adapted quickly to changing circumstances during events, demonstrating flexibility in dynamic environments.
• Provided clear instruction to activity and program participants to deliver fun and maintain safety. Monitored those participating and provided assistance when needed.

All the same job descriptions as the year after.

• Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility. Also greeted players and answered inquires about course policies and amenities.
• Assisted with daily operations by preparing golf carts and ensuring cleanliness throughout the course.
• Ensured adherence to safety protocols, maintaining a clean and organized work environment for guests and staff.
• Adapted quickly to changing demands, enhancing operational efficiency during peak hours on the golf course.
• Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
• Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
• Trained in different roles at golf course to help team deliver first-rate support to guests.