Isabelle Avery
Sparks,NV
Summary
Team member with expertise in order processing and customer service. Demonstrated success in improving workflow efficiency and building strong customer relationships, resulting in increased customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
team member
Port of Subs
Reno, Nevada
10.2024 - 12.2025
- Collaborated with team members to enhance workflow efficiency and customer satisfaction.
- Processed customer orders accurately to maintain high service standards.
- Supported training initiatives by mentoring new team members on operational procedures.
- Conducted regular cleanliness checks to uphold store presentation standards.
- Resolved customer inquiries and complaints promptly to foster positive experiences.
- Executed opening and closing duties, ensuring operational readiness for each shift.
- Assisted in promotional displays to drive sales and enhance customer engagement.
- Provided feedback on product quality and customer preferences to management.
- Supported special projects aimed at enhancing customer experience and service delivery.
hostess
cheesecake factory
Reno, Nevada
04.2024 - 10.2024
- Welcomed guests upon arrival, creating a positive first impression.
- Managed seating arrangements efficiently to optimize dining flow.
- Assisted guests with menu inquiries, providing detailed information.
- Maintained cleanliness and organization of the dining area.
- Recorded and updated reservation details accurately.
- Collaborated with team members to enhance overall service quality.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Kennel Technician
animal medical center
Reno, Nevada
08.2023 - 04.2024
- Administered medications and treatments as directed by veterinarians to ensure animal health.
- Executed daily cleaning routines to maintain hygienic conditions in animal care areas.
- Took care of boarded pets over the weekend making sure they had fresh food and water.
- took care of laundry and kitchen duties
- assisted in dog/cat handling when needed
Kennel Technician
Urban Hound Dog Daycare
Reno, Nevada
01.2023 - 08.2023
- Administered medications and treatments per veterinarian directives to promote animal health.
- Executed daily cleaning routines, ensuring hygienic conditions in animal care areas.
- Assisted in behavior assessments to enhance understanding of animal needs and social interactions.
- Coordinated team operations during peak hours to maintain efficiency and service quality.
- Ensured feeding schedules aligned with individual dietary requirements for optimal nutrition.
- Observed animals for stress indicators, applying calming techniques as necessary.
- Provided comprehensive daily care, including feeding, watering, cleaning cages, and administering medications.
- Managed laundry, sweeping, and disinfection protocols to uphold cleanliness standards.
Education
High School Diploma -
Reno High School
Reno, NV06-2024
Skills
- Order processing and customer service
- Team collaboration and training support
- Sales promotion and relationship management
- Animal care and problem solving
- Time management and conflict resolution
- Heavy lifting and relationship building
Certification
I'm currently trying to get my fire fighting prerequisites and EMT/ paramedic certifications
Timeline
team member
Port of Subs
10.2024 - 12.2025
hostess
cheesecake factory
04.2024 - 10.2024
Kennel Technician
animal medical center
08.2023 - 04.2024
Kennel Technician
Urban Hound Dog Daycare
01.2023 - 08.2023
High School Diploma -
Reno High School