Isabelle Baldwin
Tucson,AZ
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cafe Manager
Mount Lemmon Lodge
Summerhaven, AZ
07.2024 - Current
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Secured daily cash by verifying totals and making nightly deposits.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Maximized profitability through cost control measures, including mindful purchasing decisions and labor management.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Kept cafe in full compliance with health code standards and achieved consistent scores above Number.
Line Cook
Sushi Garden
Tucson, AZ
04.2024 - 07.2024
- Prepare multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborate with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Lead Waitress/ Bartender & Cook
Blue Willow
Tucson, AZ
04.2017 - 03.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
- Contributed to increased revenue by upselling menu items and suggesting complementary dishes or beverages based on guests'' preferences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- I first started as prep cook then I moved up as a line cook. Eventually I moved to the front of the house. My job was not restricted to just waitressing. I learned how to become a skilled barista and bartender. As all these were duties that I had to perform while I attended tables. My knowledge in the back of the house helped me significantly as I knew how to sell food with confidence.
Line Cook
Baja Cafe
Tucson, AZ
02.2015 - 04.2017
Line Cook/ Prep
Feast
Tucson, AZ
12.2014 - 07.2015
Education
Associate Degree In Culinary Arts - Culinary Arts
Le Condon Bleu College of Culinary Arts - Pittsburgh
Scottsdale, AZ11.2011
Skills
- Time Management
- Employee scheduling
- Cost controls
- Team leadership
- Hiring and training employees
- Operations management
- Microsoft 365 Literacy
Certification
Computer Programming
Servesafe Management
Languages
Spanish
Native or Bilingual
Timeline
Cafe Manager
Mount Lemmon Lodge
07.2024 - Current
Line Cook
Sushi Garden
04.2024 - 07.2024
Lead Waitress/ Bartender & Cook
Blue Willow
04.2017 - 03.2024
Line Cook
Baja Cafe
02.2015 - 04.2017
Line Cook/ Prep
Feast
12.2014 - 07.2015
Associate Degree In Culinary Arts - Culinary Arts
Le Condon Bleu College of Culinary Arts - Pittsburgh