William Barth
Meshoppen,PA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
18
18
years of professional experience
Work History
Tow Truck Operator
Joes Auto Body
11.2023 - Current
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
Tow Truck Operator
Plummers Towing
09.2018 - 11.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
- Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
- Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
Fleet Manager
Dobrinski Brothers
03.2017 - 07.2017
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Documented equipment transfers and sales details for accurate record keeping.
Delivery Driver
RC Canada Dry
08.2016 - 03.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Shop Supervisor
Sugar Hollow Water Services
10.2014 - 03.2015
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
Service Advisor
Gibbons Ford
12.2013 - 03.2014
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Assistant Store Manager
Auto Parts International
01.2007 - 06.2012
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
High School Diploma -
Tunkhannock Area High School
Tunkhannock, PASkills
- Assisting customers
- Documentation skills
- Vehicle maintenance and repair
- Customer Service
- Reliability
- Flexibility
Timeline
Tow Truck Operator
Joes Auto Body
11.2023 - Current
Tow Truck Operator
Plummers Towing
09.2018 - 11.2023
Fleet Manager
Dobrinski Brothers
03.2017 - 07.2017
Delivery Driver
RC Canada Dry
08.2016 - 03.2017
Shop Supervisor
Sugar Hollow Water Services
10.2014 - 03.2015
Service Advisor
Gibbons Ford
12.2013 - 03.2014
Assistant Store Manager
Auto Parts International
01.2007 - 06.2012
High School Diploma -
Tunkhannock Area High School
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