Open To Work
Isabelle Bear-King
Bismarck,ND
Work Preference
Summary
Customer-focused sales professional with a proven ability to build rapport, identify customer needs, and recommend solutions that drive satisfaction and revenue. Brings experience across hospitality, banking, loan processing, and administrative support, with a strong foundation in persuasive communication, upselling, and relationship management. Known for thriving in fast-paced, target-driven environments while maintaining a positive, adaptable approach. Reliable team player with a strong work ethic and a consistent record of delivering high-quality customer experiences.
Overview
5
5
years of professional experience
Work History
Waitress / Bartender
Space Alien Grill & Bar
Bismarck, ND
08.2025 - Current
- Delivered high-quality customer experiences in a fast-paced environment while managing multiple tables simultaneously.
- Increased guest satisfaction and sales by recommending menu items and beverages based on customer preferences.
- Built strong rapport with guests, encouraging repeat business and positive reviews.
- Collaborated with team members to ensure efficient service and smooth operations.
Loan Processor
MHA Systems Inc
Bismarck, ND
09.2025 - 12.2025
- Supported customers through the loan application process while maintaining a high level of service and communication.
- Collected, verified, and reviewed financial documentation with strong attention to detail.
- Maintained compliance with regulatory and company standards.
- Met full individual loan processing goal (175) within the first month out of training, demonstrating fast learning, accuracy, and strong performance under pressure.
Administrative Assistant
The Next Pros
Bismarck, ND
05.2025 - 09.2025
- Supported daily administrative operations for a growing business.
- Coordinated schedules and appointments while maintaining organized records.
- Assisted with documentation, data entry, and process organization to improve workflow efficiency.
- Communicated professionally with internal and external contacts.
Waitress
Applebee's Grill + Bar
Bismarck, ND
12.2024 - 05.2025
- Provided exceptional customer service in fast-paced dining environment.
- Took accurate food and drink orders, ensuring timely delivery to tables.
- Collaborated with kitchen staff to accommodate special requests and dietary restrictions.
- Exceeded sale expectations for location goals.
Bartender
Central Station Bar & Events
Bismarck, ND
06.2024 - 11.2024
- Provided personalized beverage recommendations to drive higher check averages.
- Engaged customers in a friendly, persuasive manner to encourage upsells.
- Managed high-volume transactions accurately using POS systems.
Bank Teller / Customer Service Representative
Capital Credit Union
Bismarck, ND
01.2023 - 06.2023
- Promoted banking products and services based on customer financial needs.
- Processed transactions accurately while adhering to security and compliance standards.
- Built trust with customers through clear communication and attention to detail.
- Identified potential fraud and escalated concerns appropriately.
Waitress/Cocktail Server
Paradiso
Bismarck, ND
10.2020 - 02.2023
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in training new team members on operational procedures and service standards.
Education
High School Diploma / GED -
Legacy High School
Bismarck, NDSkills
- Customer Engagement & Relationship Building
- Sales Support & Upselling
- Needs Assessment & Solution Selling
- Objection Handling & Problem Resolution
- Account Support & Follow-Up
- Call Center & Phone Sales Communication
- POS & Payment Processing
- Cash Handling & Compliance
- Time Management & Multitasking
- Team Collaboration
Timeline
Loan Processor
MHA Systems Inc
09.2025 - 12.2025
Waitress / Bartender
Space Alien Grill & Bar
08.2025 - Current
Administrative Assistant
The Next Pros
05.2025 - 09.2025
Waitress
Applebee's Grill + Bar
12.2024 - 05.2025
Bartender
Central Station Bar & Events
06.2024 - 11.2024
Bank Teller / Customer Service Representative
Capital Credit Union
01.2023 - 06.2023
Waitress/Cocktail Server
Paradiso
10.2020 - 02.2023
High School Diploma / GED -
Legacy High School
SALES STRENGTHS
- Persuasive communicator with strong interpersonal skills
- Comfortable working toward goals and performance metrics
- Adaptable to new products, services, and sales processes
- Customer-first mindset with revenue awareness
- Consistently exceeded upselling goals by recommending beverages, add-ons, gift cards, and new menu items during customer interactions
- Ranked #1 upseller approximately 90% of the time in company-wide sales competitions focused on drinks, add-ons, gift cards, and promotional items
- Leveraged product knowledge and customer preferences to increase average check size and repeat business
- Maintained high performance in fast-paced, high-volume environments while delivering excellent customer experiences