Open To Work
Isabelle Bear-King
Bismarck,ND
Work Preference
Summary
Customer-focused sales professional with a proven ability to build rapport, identify customer needs, and recommend solutions that drive satisfaction and revenue. Brings experience across hospitality, banking, loan processing, and administrative support, with a strong foundation in persuasive communication, upselling, and relationship management. Known for thriving in fast-paced, target-driven environments while maintaining a positive, adaptable approach. Reliable team player with a strong work ethic and a consistent record of delivering high-quality customer experiences.
Overview
5
5
years of professional experience
Work History
Waitress / Bartender
Space Alien Grill & Bar
08.2025 - Current
- Delivered high-quality customer experiences in a fast-paced environment while managing multiple tables simultaneously.
- Increased guest satisfaction and sales by recommending menu items and beverages based on customer preferences.
- Built strong rapport with guests, encouraging repeat business and positive reviews.
- Collaborated with team members to ensure efficient service and smooth operations.
Loan Processor
MHA Systems Inc
09.2025 - 12.2025
- Supported customers through the loan application process while maintaining a high level of service and communication.
- Collected, verified, and reviewed financial documentation with strong attention to detail.
- Maintained compliance with regulatory and company standards.
- Met full individual loan processing goal (175) within the first month out of training, demonstrating fast learning, accuracy, and strong performance under pressure.
Administrative Assistant
The Next Pros
05.2025 - 09.2025
- Supported daily administrative operations for a growing business.
- Coordinated schedules and appointments while maintaining organized records.
- Assisted with documentation, data entry, and process organization to improve workflow efficiency.
- Communicated professionally with internal and external contacts.
Waitress
Applebee's Grill + Bar
12.2024 - 05.2025
- Provided exceptional customer service in fast-paced dining environment.
- Took accurate food and drink orders, ensuring timely delivery to tables.
- Collaborated with kitchen staff to accommodate special requests and dietary restrictions.
- Exceeded sale expectations for location goals.
Bartender
Central Station Bar & Events
06.2024 - 11.2024
- Provided personalized beverage recommendations to drive higher check averages.
- Engaged customers in a friendly, persuasive manner to encourage upsells.
- Managed high-volume transactions accurately using POS systems.
Bank Teller / Customer Service Representative
Capital Credit Union
01.2023 - 06.2023
- Promoted banking products and services based on customer financial needs.
- Processed transactions accurately while adhering to security and compliance standards.
- Built trust with customers through clear communication and attention to detail.
- Identified potential fraud and escalated concerns appropriately.
Waitress/Cocktail Server
Paradiso
10.2020 - 02.2023
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in training new team members on operational procedures and service standards.
Education
High School Diploma / GED -
Legacy High School
Bismarck, NDSkills
- Customer Engagement & Relationship Building
- Sales Support & Upselling
- Needs Assessment & Solution Selling
- Objection Handling & Problem Resolution
- Account Support & Follow-Up
- Call Center & Phone Sales Communication
- POS & Payment Processing
- Cash Handling & Compliance
- Time Management & Multitasking
- Team Collaboration
Timeline
Loan Processor
MHA Systems Inc
09.2025 - 12.2025
Waitress / Bartender
Space Alien Grill & Bar
08.2025 - Current
Administrative Assistant
The Next Pros
05.2025 - 09.2025
Waitress
Applebee's Grill + Bar
12.2024 - 05.2025
Bartender
Central Station Bar & Events
06.2024 - 11.2024
Bank Teller / Customer Service Representative
Capital Credit Union
01.2023 - 06.2023
Waitress/Cocktail Server
Paradiso
10.2020 - 02.2023
High School Diploma / GED -
Legacy High School
SALES STRENGTHS
- Persuasive communicator with strong interpersonal skills
- Comfortable working toward goals and performance metrics
- Adaptable to new products, services, and sales processes
- Customer-first mindset with revenue awareness
- Consistently exceeded upselling goals by recommending beverages, add-ons, gift cards, and new menu items during customer interactions
- Ranked #1 upseller approximately 90% of the time in company-wide sales competitions focused on drinks, add-ons, gift cards, and promotional items
- Leveraged product knowledge and customer preferences to increase average check size and repeat business
- Maintained high performance in fast-paced, high-volume environments while delivering excellent customer experiences