Stefan Vujovic
Flower Mound,TX
Summary
Industrious and results-driven Sales Professional with a proven ability to build lasting client relationships and drive revenue growth. Adept at customer engagement, deal structuring, and negotiation, with a strong track record of sales success. Recognized as a Top 100 Audi Brand Specialist in the U.S. for two consecutive years. Multilingual, with expertise in handling high-profile clientele. Seeking a long-term opportunity with room for growth.
Successfully closed high-impact deals and fostered long-term partnerships. Demonstrated expertise in communication and negotiation, consistently exceeding client expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Executive/Client Solutions Specialist
BMW of McKinney
07.2024 - Current
- Conduct client consultations to identify vehicle needs and preferences
- Develop tailored financing and leasing options to enhance customer experience
- Maintain strong customer relationships to drive repeat business and referrals
- Developed strategic account plans to enhance client relationships and drive revenue growth.
- Collaborated with cross-functional teams to deliver tailored solutions that meet customer needs.
- Analyzed market trends and competitor activities to identify new business opportunities.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Set and achieved company defined sales goals.
- Managed high-volume calls, maintaining composure and professionalism in challenging situations.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Insurance Claims Specialist/Client Negotiations
ABP Construction, Roofing & Solar
02.2024 - 07.2024
- Reviewed and processed insurance claims, ensuring accuracy and compliance
- Assisted clients in navigating claims procedures and provided timely updates
- Negotiated settlements between claimants and insurers to resolve disputes
- Collaborated with contractors to assess damage and coordinate repair estimates for clients.
- Processed insurance claims by evaluating documentation and determining coverage eligibility.
- Calculated adjustments, premiums and refunds.
Senior Brand Specialist/Account Management
Audi Englewood
10.2020 - 02.2024
- Ranked among the Top 100 Audi Brand Specialists in the U.S
- For two years
- Delivered customized presentations and test drives to meet client needs
- Built and maintained relationships with high-profile clientele, including celebrities
- Strategically increased sales and brand loyalty through personalized customer service
- Delivered exceptional customer service by addressing client inquiries and resolving concerns promptly.
- Conducted detailed product demonstrations to educate clients on features and benefits of Audi vehicles.
- Promoted benefits of dealership to potential customers.
- Developed strong rapport with customers and created positive impression of business.
- Trained new staff in brand standards, product knowledge, and effective sales techniques for optimal performance.
Bartender / Waiter
Nusret Steakhouse
01.2019 - 09.2020
- Delivered high-end dining experiences for VIP guests and celebrities
- Managed bar operations, ensuring top-quality service and customer satisfaction
Bartender / Bar Manager
Empire Steakhouse
01.2016 - 01.2019
- Oversaw daily bar operations, inventory, and team management
- Trained new bartenders on mixology techniques and upselling strategies
Barback / Bartender
Wolfgang's Steakhouse
03.2013 - 01.2016
- Provided exceptional service in a fast-paced fine-dining environment
- Assisted in bar setup, drink preparation, and customer engagement
Education
High School Diploma -
Lujo Davico
Belgrade,Serbia05-2008
GED -
Assos Kevtra
Thessaloniki,Greece08-2009
Skills
- Customer Engagement & Relationship Building
- Sales Pipeline Management & Closing Techniques
- Deal Structuring & Negotiation
- Sales Strategy Development & Analytics
- Cold Calling & Prospecting
- Product Knowledge & Upselling
- Customer Service Excellence
- Pipeline management
- Relationship building and management
- Account management
- Client relationship building
- Written and verbal communication
- Customer service
- New business opportunities
- Customer relationship management (CRM)
- Sales quota achievement
- Lead development
- Data analysis
- Financial reporting
Accomplishments
TOP 100 Audi Brand Specialist ranking:
• Ranked #35 in regionranking for 2022.
• National Ranking #68
• Ranked #62 Region Ranking for 2023
• National Ranking #8
• Employee of the year : 2022 and 2023
Certification
- Certified Sales Professional
- Customer Service
- BMW CERTIFIED SALES ADVISOR
Languages
English
Full Professional
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Greek
Professional Working
Russian
Limited Working
Timeline
Account Executive/Client Solutions Specialist
BMW of McKinney
07.2024 - Current
Insurance Claims Specialist/Client Negotiations
ABP Construction, Roofing & Solar
02.2024 - 07.2024
Senior Brand Specialist/Account Management
Audi Englewood
10.2020 - 02.2024
Bartender / Waiter
Nusret Steakhouse
01.2019 - 09.2020
Bartender / Bar Manager
Empire Steakhouse
01.2016 - 01.2019
Barback / Bartender
Wolfgang's Steakhouse
03.2013 - 01.2016
High School Diploma -
Lujo Davico
GED -
Assos Kevtra