Organized individual with good customer skills. Friendly worker known for maintaining excellent service levels in busy times. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
3
3
years of professional experience
Work History
Office Clerk
Bay Title & Abstract
Escanaba, MI
12.2022 - Current
Scanned documents into computer system for storage purposes.
Developed forms and maintained filing systems to store confidential client information securely.
Hostess
Freshwater Tavern
Gladstone , MI
09.2021 - Current
Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Balanced cash register at end of shift according to established procedures.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Greeted customers and escorted them to their tables.
Education
High School Diploma -
Escanaba Area Public High School
Escanaba, MI
01-2023
Some College (No Degree) - Elementary Education
Northern Michigan University
Marquette, MI
Skills
Customer Service
Working a Register
Guest Relations
Sales and Marketing
Handling Complaints
Active Learning
Greeting guests
Accomplishments
National Honors Society
Honor Roll
Varsity Sports
Timeline
Office Clerk
Bay Title & Abstract
12.2022 - Current
Hostess
Freshwater Tavern
09.2021 - Current
High School Diploma -
Escanaba Area Public High School
Some College (No Degree) - Elementary Education
Northern Michigan University
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