Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabelle Burd

San Antonio,TX

Summary

Results-driven Retail Manager with a proven track record of driving sales growth, optimizing daily operations, and leading high-performing teams. Skilled in leveraging key performance indicators (KPIs) to identify growth opportunities, streamline processes, and exceed business objectives. Passionate about team development and fostering a dynamic work environment that consistently empowers employees, enhances performance, and drives exceptional customer experiences, contributing to sustained business growth.

Overview

4
4
years of professional experience

Work History

Senior Assistant Store Manager

TECOVAS
10.2024 - Current
  • Cultivate a collaborative and results-driven team environment, aligning operational, visual, and customer service priorities to deliver an exceptional shopping experience.
  • Partner with the Store Manager to recruit, hire, and retain talent, ensuring a strong and high-performing team.
  • Set clear goals and sales targets for the team, maintaining high standards for operational efficiency and visual presentation to drive consistent store success.
  • Support daily store operations and sales strategies, working closely with management to optimize performance and consistently exceed business objectives.

Store Manager

MANGO
01.2024 - 08.2024
  • Led the successful opening of a new store, overseeing hiring, training, and onboarding to establish a strong, high-performing team.
  • Trained new staff in store policies and procedures, streamlining the onboarding process for efficient new store launches.
  • Implemented strategic staffing plans to manage fluctuating customer volumes, ensuring optimal coverage and a seamless shopping experience.
  • Developed and executed brand awareness initiatives to penetrate a new market, driving increased website traffic and measurable growth in customer engagement and sales.

Associate Manager

Aritzia
10.2022 - 11.2023
  • Successfully launched a high-volume store in a new market, assembling, training, and leading a high-performing sales team of 20-30 sellers to drive immediate business growth while effectively managing fluctuating customer demand in the San Antonio retail market.
  • Implemented clienteling strategies to build strong customer relationships, enhance loyalty, and increase repeat business.
  • Monitored and supported individual sales team members in achieving specific sales goals through consistent development plans while driving the team toward collective daily targets.

Store Manager

URBN
08.2021 - 10.2022
  • Tackled operational challenges with strategic problem-solving and adaptability, ensuring seamless store operations and consistent performance.
  • Managed a team of sales associates, leading to a 50% increase in conversion compared to the previous year.
  • Designed and launched an employee development program that significantly boosted engagement and morale across the team.

Education

Associate of Arts - Integrated Studies

Cascadia College
Bothell, WA
06-2020

Skills

  • Merchandise planning
  • Payroll and Scheduling
  • Recruiting
  • Onboarding
  • MS Excel
  • Sales Reporting

Timeline

Senior Assistant Store Manager

TECOVAS
10.2024 - Current

Store Manager

MANGO
01.2024 - 08.2024

Associate Manager

Aritzia
10.2022 - 11.2023

Store Manager

URBN
08.2021 - 10.2022

Associate of Arts - Integrated Studies

Cascadia College

Similar Profiles

CREATE PROFILE
Isabelle Burd