Isabelle Correll
Austin
Summary
Dynamic small business owner with proven success in planning and executing marketing strategies. Expertise in vendor relations and sales oversight, consistently achieving growth through market research and customer engagement.
Overview
5
5
years of professional experience
Work History
Small Business Owner
Myself
Austin, TX
04.2024 - Current
- Developed and implemented marketing strategies to increase local brand awareness.
- Conducted market research to identify trends and inform product offerings.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Designed promotional materials to increase brand awareness in local community.
Retail Keyholder
Kiehl's
Austin, TX
08.2022 - 07.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals through effective communication.
- Trained new staff on operational procedures and customer service best practices to ensure consistency.
- Executed cash handling procedures accurately while processing transactions at point-of-sale systems.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment.
- Performed category maintenance by rotating products according to company product rotation policy.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.
- Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.
- Opened and closed store at proper times for reliable services.
- Rearranged racks and shelving based on seasonal planograms.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Utilized product information and sampling to educate customers and assist in product selections.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
Barista
Tous Les Jours
Austin, TX
07.2021 - 08.2021
- Prepared high-quality coffee beverages following standardized recipes and presentation guidelines.
- Provided exceptional customer service, effectively addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Applied Science - Visual Communication
Austin Community College
Austin, Texas, TX05-2026
High School Diploma -
Westwood Highscool
Austin, TX05-2022
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business management and development
- Sales oversight
- New market research
- Vision implementation
- Inventory control
- Product promotion
- Proficient in Adobe Illustrator, Adobe Photoshop, Figma Design
Websites
Languages
Chinese (Mandarin)
Elementary
Timeline
Small Business Owner
Myself
04.2024 - Current
Retail Keyholder
Kiehl's
08.2022 - 07.2023
Barista
Tous Les Jours
07.2021 - 08.2021
Associate of Applied Science - Visual Communication
Austin Community College
High School Diploma -
Westwood Highscool