Isabelle Funk
Tucson,AZ
Summary
I have been in customer service for the past 4 years. I have learned how to build lasting relationships with customers and coworkers. I have also learned how to handle hard situations through learning and experience by adapting to my surroundings and reading situations. I am looking for a new challenge and to build new and lasting relationships as a Costco team member.
Overview
4
4
years of professional experience
Work History
Barista Shift Lead
Dutch Bros
Tucson, AZ
05.2019 - Current
- Created lasting relationships with customers and employees.
- Memorized a variety of different recipes to make drinks.
- Upheld the three core qualities of speed, quality, and service through each customer interaction.
- Handled cash and card transactions daily and accurately.
- Counted the drawers and set correct tills each night.
- Completed the overall deposit of the day efficiently and accurately.
- Restocked and maintained a clean workspace to best serve the customers and employees.
- Would engage in coaching conversations with employees to assist in growth in different areas.
- Handled customer complaints in a professional manner and came to resolutions through communication.
- Helped train new baristas on drink making to ensure correct quality of drinks.
- Helped encourage growth in the company through setting on shift goals or personal goals with baristas.
- Comfortable working in a very fast paced working environment.
Team Member
Eegees
Tucson, AZ
06.2018 - 09.2018
- Operated register to handle cash and card transactions efficiently.
- Took customer orders quickly and accurately through a drive-thru.
- Memorized a variety of different recipes for sandwiches.
- Developed cooperative relationships with management and coworkers.
- Worked swiftly and diligently to complete work place tasks.
Education
High School Diploma -
St. Augustine Catholic High School
Tucson, AZ05.2018
Skills
- Staffing Patterns
- Food Handling
- Money Handling
- Efficient Service
- Customer loyalty
- Efficient Verbal and Written Communication
- Training
Timeline
Barista Shift Lead
Dutch Bros
05.2019 - Current
Team Member
Eegees
06.2018 - 09.2018
High School Diploma -
St. Augustine Catholic High School
Similar Profiles
Isabella KochIsabella Koch
Barista at Dutch BrosBarista at Dutch Bros
Kendyl BeamKendyl Beam
Barista Shift Lead at Dutch Bros.Barista Shift Lead at Dutch Bros.
Grace MeyerGrace Meyer
Barista at Dutch Bros CoffeeBarista at Dutch Bros Coffee
Angela NaughtonAngela Naughton
Shift Leader at Dutch BrosShift Leader at Dutch Bros
Kierstin StraubKierstin Straub
Patient Care Coordinator at Applied Physical MedicinePatient Care Coordinator at Applied Physical Medicine