Isabelle Holmes
Summary
Motivated professional with strong customer service skills. Experienced in training staff and fostering team culture. Committed to enhancing client satisfaction through effective communication and a proactive approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
Graham St. Pub & Patio
Charlotte
07.2025 - Current
- Provided excellent customer service in a fast-paced pub environment.
- Took food and drink orders accurately and efficiently from patrons.
- Assisted in training new staff on service protocols and menu knowledge.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
JV Cheerleading Head Coach
Palisades High School
Charlotte
06.2024 - Current
- Monitored athletes' performance and provided constructive feedback regularly.
- Communicated effectively with parents about team activities and athlete progress.
- Fostered a positive team culture focused on sportsmanship and respect.
- Coordinated travel arrangements for away games and tournaments.
- Developed training programs to enhance athletes' skills and techniques.
HR Coordinator
Area 51 Fireworks
Fort Mill
02.2024 - 07.2025
- Managed employee onboarding and orientation for new hires at the fireworks company.
- Developed training materials to enhance staff knowledge and safety procedures.
- Collaborated with management on performance evaluation processes and feedback sessions.
- Administered new hire paperwork and maintained employee files.
Education
Bachelor of Arts - Communications
University of Cincinnati
Cincinnati, OH08-2024
Skills
- Client support
- Training and development
- Strong work ethic
- Organizational skills
- Team leadership
- Communication effectiveness
Certification
- CPR and AED Certification
- Youth Cheerleading Safety & Risk Management
- Athlete Protection Course
- USA Cheer Safety & Risk Management Course
References
References available upon request.
Timeline
Server/Bartender
Graham St. Pub & Patio
07.2025 - Current
JV Cheerleading Head Coach
Palisades High School
06.2024 - Current
HR Coordinator
Area 51 Fireworks
02.2024 - 07.2025
Bachelor of Arts - Communications
University of Cincinnati