Payton Williamson
Daytona Beach,FL
Summary
Dynamic hospitality professional with extensive experience at The Half Wall, excelling in client support and effective communication. Proven ability to enhance guest experiences through expert cocktail mixing and menu recommendations. Recognized for collaborative teamwork and dispute resolution, ensuring high-quality service and satisfaction in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server/Bartender
The Half Wall
New Smyrna Beach, Florida
09.2024 - Current
- Mixed cocktails and poured draft beer for dining room and bar guests
- Recommended menu items and beer selections using knowledge of tap list
- Coordinated with kitchen staff to deliver timely food and beverage service
- Maintained clean bar stations, glassware, and dining areas throughout shift
- Engaged in friendly conversation with customers to provide an enjoyable bar experience.ce.
- Engaged customers in friendly conversation to create a welcoming atmosphere. (no change) friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Cocktail Waitress
Hilton Daytona Beach Oceanfront
Daytona Beach, Florida
06.2024 - 09.2024
- Suggested signature drinks and menu pairings for resort guests.
- Took beverage orders and relayed requests to bartenders to ensure timely service.
- Adhered to resort alcohol service policies while promptly resolving guest concerns.
- Processed guest payments using point-of-sale systems and handled cash transactions securely.
Hostess/Server
Humphrey's Bar and Grill
Gillette, Wyoming
05.2020 - 05.2024
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Managed waitlist and seated diners to balance dining room flow.
- Delivered meals and beverages, coordinating with kitchen and bartenders for seamless service.
- Expedited food preparation to ensure timely service.
- Prepared salads, appetizers, and desserts, enhancing overall food service efficiency.
- Garnished dishes and beverages for improved presentation. to serve visually appealing menu items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Bachelor of Arts - Communication: Media Studies
Montana State University
Billings05-2025
Skills
- Customer engagement
- Client support
- Dispute resolution
- Task management
- Collaborative teamwork
- Effective communication
Certification
- ServSafe
- Hootsuite Platform Certification
- Hootsuite Social Media Marketing Certification
Timeline
Server/Bartender
The Half Wall
09.2024 - Current
Cocktail Waitress
Hilton Daytona Beach Oceanfront
06.2024 - 09.2024
Hostess/Server
Humphrey's Bar and Grill
05.2020 - 05.2024
Bachelor of Arts - Communication: Media Studies
Montana State University