Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabelle LaFleur

Bristol,CT

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience
2024
2024
years of post-secondary education

Work History

Dunkin Employee

Gabby’s Donuts
Bristol, CT
05.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

•Make sure customers are happy and satisfied with our service and the way products are presented

•Everything done in an orderly/ organized fashion to remain a clean environment

•Being attentive to the public, eye contact, friendly quick conversation, or a polite expression {have a nice day}

•Quick thinking is crucial

  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Keep inventory organized and maintained
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Amusement Ride Operator

Palace Entertainment
Bristol, CT
05.2022 - 09.2022
  • Operated amusement rides while ensuring safety protocols were followed.
  • Monitored ride operations for proper functioning and safety compliance.
  • Make sure ride panels function properly
  • Ensure that everyone is safe and off the walls/gates before continuing a safe ride
  • Followed emergency procedures during incidents to ensure guest safety.
  • Assisted guests with boarding, exiting, seating on amusement rides, and supervised while exiting
  • Performed pre-ride inspections, including visual and auditory checks.
  • Fastened patrons' safety belts and bars to prevent injuries during ride.
  • Ensured the rides were in proper working order before allowing passengers to board.
  • Operated emergency stop buttons when needed in case of an incident or malfunctioning ride.
  • Notable barriers in front of ride, to admit the correct amount of people to the loading platform.

Education

Bristol Prep Academy
Bristol, CT

Skills

  • Customer service
  • Safety protocols
  • Ride operation
  • Emergency procedures
  • Money Handling
  • Leadership
  • Time management
  • Organization
  • Motivational
  • Project management
  • Attention to details
  • Food service
  • Retail sales
  • Active listening
  • Problem solving
  • Team collaboration
  • Customer satisfaction
  • Quality assurance
  • Friendly, positive attitude

Timeline

Dunkin Employee

Gabby’s Donuts
05.2023 - Current

Amusement Ride Operator

Palace Entertainment
05.2022 - 09.2022

Bristol Prep Academy
Isabelle LaFleur