Katherine Almeida
East Providence
Summary
Current college Freshman with extensive experience in customer service and housekeeping at Care New England. Demonstrated ability to enhance guest satisfaction through effective communication and teamwork. Proficient in time management and maintaining high cleanliness standards, creating a welcoming environment. Led multiple construction projects, including sheds and playhouses for the Make a Wish Foundation, showcasing strong project management skills.
Overview
2
2
years of professional experience
Work History
Dunkin Employee
Dunkin' Donuts
Fall River, MA
11.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Housekeeping Aide
Care New England
Providence, Rhode Island
03.2025 - 10.2025
- Maintained the cleanliness of patient rooms and common areas daily.
- Followed safety protocols for handling cleaning chemicals and equipment.
- Communicated with guests to address their housekeeping needs courteously.
Housekeeping Aide
Brown Health University
Providence, Rhode Island
01.2024 - 02.2025
- Collaborated with team members to ensure efficient cleaning schedules.
- Restocked supplies in restrooms and guest facilities regularly.
- Removed trash from all guest rooms on a daily basis.
- Assisted guests with any special requests related to housekeeping services.
Education
Construction Management
Roger Williams University
Bristol, RI06.2029
High School Diploma -
East Providence Highschool CTE
East Providence06.2025
Skills
- Customer service
- Time management
- Communication skills
- Housekeeping
- Team collaboration
- Attention to detail
- Carpentry experience
- OSHA 10 certified
Accomplishments
- Maintained High Honors during high school
- Captain of the Varsity soccer team
- Outstanding Student award for construction technology
Timeline
Dunkin Employee
Dunkin' Donuts
11.2025 - Current
Housekeeping Aide
Care New England
03.2025 - 10.2025
Housekeeping Aide
Brown Health University
01.2024 - 02.2025
High School Diploma -
East Providence Highschool CTE
Construction Management
Roger Williams University