Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabelle Lopez

Reno

Summary

Versatile retail leader adept at managing front-end operations and enhancing customer service. Experience in compliance oversight, inventory management, and staff training, contributing to a positive shopping environment and team performance.

Overview

3
3
years of professional experience

Work History

Front End Supervisor

Sprouts Farmers Market
Reno
10.2024 - Current
  • Directed front-end preparation for quarterly inventory and ensured compliance in other departments during audits.
  • Monitored labor hours and schedules to align with budget expectations.
  • Facilitated customer service support by addressing pricing questions, system errors, and complaint handling during observed interactions.

Shift Lead Manager

Cold Stone Creamery
Reno
06.2023 - 12.2024
  • Supervised team members in daily operations and customer service tasks.
  • Trained new employees on product knowledge and operational procedures.
  • Managed inventory levels to ensure product availability and freshness.
  • Aligned departmental policies and practices with company standards to ensure compliance and operational consistency.

Busser/Food Runner

Lilis Hawaiian Restaurant
Reno
05.2024 - 10.2024
  • Delivered freshly prepared food to customers, contributing to efficient dining experiences.
  • Provided attentive customer service, ensuring high levels of satisfaction.
  • Assisted with hosting duties to improve overall guest satisfaction.
  • Maintained a safe work environment.

Education

High School Diploma -

Wooster High School
Reno, Nevada
06-2023

Skills

  • Table service
  • Serving
  • Order management
  • Beverage management
  • Culinary techniques
  • Sanitation
  • Safe food handling
  • Sanitation standards
  • Allergy awareness
  • Restaurant experience
  • Customer support
  • Client relations
  • Verbal communication
  • Bilingual communication
  • Leadership
  • Dining maintenance
  • Computer proficiency

Languages

  • Spanish
  • English

Timeline

Front End Supervisor

Sprouts Farmers Market
10.2024 - Current

Busser/Food Runner

Lilis Hawaiian Restaurant
05.2024 - 10.2024

Shift Lead Manager

Cold Stone Creamery
06.2023 - 12.2024

High School Diploma -

Wooster High School
Isabelle Lopez