Isabelle McAvoy
Thousand Oaks,CA
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
4
4
years of professional experience
Work History
Waitress
Barneys Gourmet Hamburgers
07.2023 - 03.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Receptionist
Bruno Financial Tax
01.2023 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Waitress
Paul Martins American Grill
10.2020 - 03.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Esthetician License - Esthetics
Paul Mitchell The School
Sherman Oaks, CA05-2024
High School Diploma -
Newbury Park High School
Newbury Park06-2019
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active listening
- Time management
- Performance improvement
- Relationship management
Timeline
Waitress
Barneys Gourmet Hamburgers
07.2023 - 03.2025
Receptionist
Bruno Financial Tax
01.2023 - 06.2023
Waitress
Paul Martins American Grill
10.2020 - 03.2023
Esthetician License - Esthetics
Paul Mitchell The School
High School Diploma -
Newbury Park High School
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