Isabelle McCreery
Fort Worth,TX
Summary
Highly-motivated, reliable employee and student with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient in working under pressure and adapting to new situations and challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant
Pecan Hollow Golf Course
Plano, TX
03.2021 - Current
- Provided friendly customer service to guests while on the beverage cart.
- Adhered to established policies when serving alcohol responsibly by monitoring customer intake of alcohol and refusing service when necessary.
- Developed relationships with customers through conversation and providing excellent customer service experience during their visit at the golf course and country club.
- Maintained a positive attitude throughout shifts even during peak business times or difficult situations.
- Tabulated sales to reconcile with cash and credit card transactions to close out cart daily
Server
Bone Daddy's House Of Smoke
Lubbock, TX
01.2023 - 05.2023
- Provided excellent customer service to ensure satisfaction especially to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Seasonal Worker
James Avery Artisan Jewelry
Lubbock, TX
11.2022 - 01.2023
- Assisted customers with product selection and purchase decisions.
- Organized merchandise displays on the sales floor.
- Greeted customers entering the store and answered inquiries.
- Provided excellent customer service at all times.
- Assisted shoppers in locating desired items within the store.
Restaurant Hostess
BoomerJacks Bar and Grill
Murphy, TX
06.2020 - 03.2021
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
Cheerleading Instructor
Wylie Elite
Wylie, TX
03.2017 - 11.2017
- Provided instruction on proper cheerleading techniques such as jumps, stunts, tumbling and motions.
- Maintained accurate records of student progress including attendance logs, evaluations.
- Motivated students to strive for their best performance while emphasizing team work and sportsmanship.
- Communicated effectively with parents regarding student achievement or any issues that may arise.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
Education
Associate of Arts - Liberal Arts (General Studies)
Collin County Community College District
Frisco08-2024
High School Diploma -
Wylie East High School
Wylie, TX05.2021
Bachelor of Arts - Political Science
The University of Texas At Arlington
Arlington, TXSome College (No Degree) - Political Science
University of Arkansas, Fayetteville
Fayetteville, ARSkills
- Customer Service Excellence
- Relationship Building
- Conflict Resolution
- Calm Under Pressure
- Active Listening
- Interpersonal communication
- Multitasking and Organization
- Emotional Control
- Analytical and Critical Thinking
- Punctual and Dependable
Certification
- TABC Certified
Timeline
Server
Bone Daddy's House Of Smoke
01.2023 - 05.2023
Seasonal Worker
James Avery Artisan Jewelry
11.2022 - 01.2023
Beverage Cart Attendant
Pecan Hollow Golf Course
03.2021 - Current
Restaurant Hostess
BoomerJacks Bar and Grill
06.2020 - 03.2021
Cheerleading Instructor
Wylie Elite
03.2017 - 11.2017
Associate of Arts - Liberal Arts (General Studies)
Collin County Community College District
High School Diploma -
Wylie East High School
Bachelor of Arts - Political Science
The University of Texas At Arlington
Some College (No Degree) - Political Science
University of Arkansas, Fayetteville
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