Isabelle Newland
Westerville,OH
Summary
Dynamic and versatile professional with a proven track record at Charles Penzone, adept in creative hair styling solutions and exceptional customer service coordination. Excelled in fast-paced environments, enhancing sales performance and ensuring customer satisfaction. Skilled in food safety management and professional cosmetology, demonstrating a strong hospitality industry background and detail-oriented cleaning skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hair Stylist
Charles Penzone
Columbus, US
05.2022 - Current
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Followed updated techniques to color and treat hair and produce consistent results.
Cashier
City Barbeque
Delaware, US
05.2019 - 09.2024
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
Boards/Kitchen
City Barbeque
Powell, US
09.2023 - 09.2024
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted testing of software and systems to ensure quality and reliability.
Sales Associate
Victoria's Secret
Sunbury, US
11.2021 - 05.2022
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers to determine wants or needs.
- Handled customer complaints in a professional manner.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Receptionist
Great Clips
Delaware, US
04.2021 - 11.2021
- Assisted with special projects assigned by management when required.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
Education
Finished - Cosmetology
Delaware Area Career Center
Delaware, OH05.2022
High school diploma or GED -
Delaware Hayes High School
Delaware, OH05.2022
Skills
- Food Safety Management
- Currency Transactions
- Hospitality Industry Background
- Detail-Oriented Cleaning Skills
- Professional Makeup Application
- Efficient Food Service Operations
- Creative Hair Styling Solutions
- Customer Service Coordination
- Sales Performance Improvement
- Professional Cosmetology Experience
Certification
Cosmetology license, 07/22, 01/23
Awards
Makeup gold medal Regionals, 01/22, Won 1st place for makeup application and skills during Cosmetology school at Skills USA
Willingtorelocate
Columbus, OH
Personal Information
Authorized To Work: US for any employer
Timeline
Boards/Kitchen
City Barbeque
09.2023 - 09.2024
Hair Stylist
Charles Penzone
05.2022 - Current
Sales Associate
Victoria's Secret
11.2021 - 05.2022
Receptionist
Great Clips
04.2021 - 11.2021
Cashier
City Barbeque
05.2019 - 09.2024
Finished - Cosmetology
Delaware Area Career Center
High school diploma or GED -
Delaware Hayes High School
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